We chose the Golden Tulip as it is close to the airport. On reflection I would rather endure a long journey than subject my family to the Golden Tulip experience again.
I booked a Deluxe twin room for a Thursday night. On arrival I asked for a quiet room as I have a toddler who needed some sleep. Check in...
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This hotel is better than expected. The check-in is slow - due to process, not lack of people - but the rooms are clean and fine (especially in renovated 3rd floor) and the breakfast is the best in Oman. The bars could do with a revamp. Location is ideal for airport, as main road out of Muscat can get congested....
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We booked online for a brief stopover between flights. I am sure we paid over the odds as we booked through the Golden Tulip website, but we couldn’t take a risk of having no bed for the night.
Our Gulf Air flight was delayed and some of our luggage was left behind in Bahrain so we missed the shuttle bus,...
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We stayed with Golden Tulip Seeb for one night during our transit. The hotel is just 10 minutes drive away from Airport and costs RO 10. The check-in staff was bit slow and confused! Room was clean although aircon had no moderation, it was freezing!
The hotel operates the free shuttle to airport which was helpful in the morning. The...
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Dear Sir / Madam,
We thank you for writing your review about your last stay.
We apologize if you had to wait for some time for your check in, and we are looking to increase the number of staff at the reception, in order to have a faster service.
We look forward to welcoming you again to the Golden Tulip...
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My wife and I stayed in this hotel several times, the service is very friendly, Very nice breakfast and the buffet offers an array of well prepared dishes to suit all tastes.Internet is fast, and the location adequate. the free shuttle from and to the airport is an added plus. having mentioned that the product needs a face lift as...
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Dear sir / madam,
Thank you for your comment on Trip advisor; We are glad that you enjoyed your stay with us.
We are now preparing for a full face lift of the property, that we surely think that you will like.
kind regards
Fady Abi Khalil
General Manager
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We stayed here twice recently for one night each time on our way through Muscat. Check in took about 40 minutes both times. The first time they couldn't even find our reservation for our group of six people. The second time it took nearly an hour for the bus to arrive at the airport to pick us up, although numerous...
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Dear Madam,
Thank you for your comments about your both stays, and we apologize if you had an issue with the room service, and the pillows, I will personally try to locate your file in order to see what went wrong with room service.
Our housekeeping work 24 hours, and are always glad to assist our guests with any extra...
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I stayed in this hotel during business trip in Oct 2011. THe stay was not bad at all. I asked for a non-smoking room which was calm and cleaner. The choices of TV channels was poor. They need to improvize on this. The room was spacious and service was good.
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Dear Sir / Madam,
Thank you for your review on Trip Advisor; we are glad that you had an enjoyable stay at the Golden Tulip Seeb.
I like to highlight one of your concerns in the comment, which is the TV channels, we have a list of 43 channels, and we tried to make a list to suit all tastes...
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I had the misfortune to have to stay at this hotel as it was near work fo rhte airport. The welcome was very poor and we had to wait, the room smells damp and needs a facelift, rotten wood, carpets need renewing, no irons, room service do not refil coffee et. the food is poor and warm on the buffet,...
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Dear Sir / Madam,
Thank you for your review, and we aplogize for the inconvenience that was caused to you during your stay.
We would like to highlight on the fact that the property is aging, however, we always make sure to have the facilities up to our guest expectations. for instance, all our rooms are fitted with new mattresses,...
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We tried to stay in this hotel but they said the hotel is full, we had reservations guaranteed with credit card.
We made a reservation to this hotel with one of the biggest internet agencies in the world. But when we get there 4 am in the morning , they said the hotel is full. We reserved for that night...
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Dear Sir, Madam,
We apologize if you arrived to the hotel at 4 am, and you had a guaranteed reservation with a credit card. Since we are not able to know your identity through Trip Advisor, we wish to receive more details from you regarding your experience with us, as we don't recall such incident.
We understand your frustration, when...
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I stayed in this hotel in the first week of nov 2011. I was asked to wait on arrival for around 20 mins since there was some system audit was in progress. The rooms are ok. I had a good sleep. Very neat bathrooms and toilet. The breakfast was not lavish. Not many items. There is no free wifi internet...
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Dear Sir / Madam,
We thank you for your review through Trip Advisor.
We apologize to keep you waiting for 20 minutes for your check in, and are glad that you enjoyed your stay with us.
Since the internet provider at the hotel is sharing the revenues, we are still not able to offer it for free to our guests....
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