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Hilton Beirut Metropolitan Palace

5.0 of 5
Dimitri Hayeck | Sin El Fil - Horsh Tabet, Beirut, Lebanon (Formerly Metropolitan Palace Hotel)
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Hilton Beirut Metropolitan Palace
Ranked #25 of 108 hotels in Beirut
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51 reviews from our community

    Trip type
Traveller rating
    22
    16
    9
    1
    3
Date Rating
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 17 May 2013

The hotel is quote iconic in Beirut and has been around for some time. I think the recent slump in the city has hurt it a lot and it seems under-staffed. The service was good and efficient, although not the same as :the old days". I think Hilton taking over the management has not really helped in this case. The... More

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Review collected in partnership with Hilton Hotels & Resorts

KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
22 May 2013

Hi Edward M, thank you for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your comments with us through this website. I am delighted to read that you found our hotel nice and appreciated our service. Kindly make sure that your comments will be shared with everyone... More

Buenos Aires
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 April 2013

The hotel is nice, not in the main touristic area, but is ok. The good thing is that you can cross through a bridge to the other hilton that is next to a mall. This was very convenient since you can eat there, make shopping and I also took my daughter to a softplay area that is there. The breakfast... More

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See 2 more reviews by Cholis for Beirut
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
4 April 2013

Hi Cholis, thank you for choosing Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your opinion with us on Tripadvisor. I was really delighted to learn that you enjoyed our quality breakfast as well as the service provided by our team members. I am also glad to see that our bridge... More

Chicago, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 January 2013

so i stayed there 2 times already, the hotels location is very convinient for me as its extremely close to my grandparents house... the hotel is very clean and i could tell it is well maintained, however they seem to cram the guests in the first 3 floors and avoid using the higher floors to save on electricity which i... More

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KasperWigen, General Manager at Hilton Beirut Metropolitan Palace, responded to this review
28 January 2013

Hi manar b, thank you for choosing Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your opinion with us here on Tripadvisor. It was a great pleasure indeed to know that the hotel’s location was convenient for you, being situated in the capital city of Beirut. I was delighted as well... More

UAE
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 December 2012

it is a nice hotel with a very nice view of Beirut specially in the high floors , cleanliness is very good , service is very good from the moment you enter the hotel espacialy from guest relation and reciption team, Beirut is a viry nice city and you can enjoy it day and night. we stayed for 10 days... More

Was this review helpful? Yes
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
6 December 2012

Hi enjoy94, thank you for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut, and for taking the time to post such a beautiful review on TripAdvisor. It was a great pleasure indeed to learn about your overall satisfaction throughout your stay with us. It makes us really proud you appreciated our quality service as... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 November 2012

it is a nice hotel with a very nice view of Beirut specially in the high floors , cleanliness is very good , service is little slow but the stuff are very co-ordinating , all guest have to know that making phone calls in Lebanon generally is very costly ...

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KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
28 November 2012

Hi hussam y, thank you first of all for staying with us at Hilton Beirut Metropolitan Palace during your last visit to Beirut and for taking the time to share your comments with us here on TripAdvisor. We were really delighted to learn about the nice and comfortable stay you had with us, while appreciating the stunning panoramic views of... More

Beirut, Lebanon
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 August 2012

It was a lovely stay nice clean luxurious hotel , very helpful cheerful staff . my room was large with nice view of Beirut city . clean room and with large bathroom and good variety of bath amenities . the draw back was that the internet WI-fi connectionin room was expensive while it is free in the lobby .

Was this review helpful? Yes
See 9 more reviews by MustaphaEido for Beirut
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
19 August 2012

Dear MustaphaEido, thank you for choosing Hilton Beirut Metropolitan Palace and for taking the time to share your review with us on Tripadvisor. We are glad you found our hotel clean and luxurious. It makes us proud that our team members added a nice touch to your stay; I will make sure to share it with them pleasantly. However, regarding... More

Tehran
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 5 August 2012

I stayed there on a business trip, this was my second time at this hotel and I have to say that I have nothing to complain about. the rooms are convenient and spacious, the service is very good specially check in/ out. the staff are very friendly and helpful. there is a shopping mall called "La Mall" within a walking... More

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KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
19 August 2012

Hi Amiralij, thank you for taking the time to share your review on Tripadvisor and for choosing Hilton Beirut Metropolitan Palace for your recent stay in Lebanon. We are absolutely delighted to know you had a nice experience at Hilton Hotels Beirut. It makes us proud you found our team members cheerful and helpful; I will make sure to share... More

Los Angeles, California
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 August 2012

We had a long trip from LAX to Istanbul to Beirut so our travel agent suggested we stay at the Hilton Beirut Metropolitan Palace for one night, before we headed to Cairo the next morning. Great suggestion! We arrived in Beirut around 8:30pm and were greeted by our driver (also arranged by our travel agent) which was a great bargain... More

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See 2 more reviews by passionfortravel3 for Beirut
KasperWigen, Public Relations Manager at Hilton Beirut Metropolitan Palace, responded to this review
19 August 2012

Hi passionfortravel3, thank you for taking the time to fill out the review on Tripadvisor and for choosing our hotel for your quick stay in Beirut. First, we would like to thank you for suggesting our hotel for its proximity to the airport and downtown Beirut. We are really delighted to learn that you enjoyed staying with us and appreciated... More

Bucharest, Romania
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 July 2012

Rooms are good, all having nice view over Beirut, large enough, beds are confortable with good pillows (like in all Hilton hotels). If you stay at top floors the view over the city is excellent (http://mugur-ionescu.ro/beirut-panorama-from-metropolitan-palace.html) Breakfast is good with good variety of food and fruits. Pool was not open because of repairs but I could us the pool from... More

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Management response:
13 July 2012

Hi imugur, thank you for choosing Hilton Beirut Metropolitan Palace for your recent stay and for taking the time to share your experience on Tripadvisor. I was happy to see that you enjoyed our comfortable guest rooms with breath-taking views (nice picture) over Beirut, as well as our breakfast buffet. We look forward to see you back at the hotel... More

Istanbul, Turkey
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 June 2012

Rooms are big, fully equipped and comfortable beds assuring good night sleep. Top floors have nice city view. The trip between lobby and ceiling is beautiful. I think beds and elevator were my 2 favorites in this hotel. You have to pay for the internet though. All in all it’s a good hotel for business travelers.

Was this review helpful? Yes
Management response:
29 June 2012

Hi immencrus, first of all thank you for your review here on tripadvisor. I was very happy to see you had a good stay with us and that you were satisfied with our hotel. I will make sure to share your comments with our management team as well as all team members. Regarding your comment on the internet payment I... More

 
 
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Additional Information about Hilton Beirut Metropolitan Palace

Address: Dimitri Hayeck | Sin El Fil - Horsh Tabet, Beirut, Lebanon (Formerly Metropolitan Palace Hotel)
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 108 hotels in Beirut
Price range (per night): ₹ 7,255 - 16,520
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Stay at the remarkable Hilton Beirut Metropolitan Palace and enjoy stunning views of Beirut from all guest rooms. Enjoy authentic Italian cuisine at Venezia, sample all-day dining in Al Shindagah offering an international selection, savor Asian dishes in Summer Place or retire for the evening in the hotel’s lobby lounge Tea Garden. Situated in the heart of Sin El Fil and overlooking the city skyline, this Beirut hotel has a health club and spa. Visit Beirut’s attractions like the Mohammad Al-Am Mosque and the National Museum or take a stroll in the famous Beirut Souks. Shopping is easy at Le Mall which is within walking distance of the hotel offering a wide range of shops and entertainment. The Mediterranean beaches are just a short drive away and the ski slopes of Faraya can be reached within an hour. Jeita Grotto and many historical sites are in easy reach too. Hilton Beirut Metropolitan Palace has nine function rooms for 2-800 guests, including six multi-purpose meetings rooms practically located on one floor, a 24-hour business center and a dedicated Meetings Manager. The hotel boasts an Executive Lounge and wireless internet access in all public areas. All Hilton Beirut Metropolitan Palace hotel rooms are equipped with the very latest facilities, including wireless high-speed internet access and flat screen televisions. This Beirut hotel offers 20 elegant suites ranging from one-bedroom suites to the ultimate in luxury - the four-bedroom Penthouse Suite boasting spacious lounges, dining room, kitchen and a private terrace. All suites and Executive Rooms have exclusive access to the Executive Lounge with complimentary food and beverages served throughout the day. ... more   less 
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Hilton Beirut Metropolitan Palace
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