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Safir Heliopolitan Hotel


Hotel class 5.0 of 5
Australia Street | Raouche Area, Beirut, Lebanon
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Reviews you can trust

66% Recommend
3.0 of 5 stars 15 reviews
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By trip type
All (15)
[ Date ] [ Rating ]
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4 of 5 stars
UK
19 Nov 2009 | Trip type: Business New

I arranged a 3 day seminar here for over 30 people. I did not have a single negative comment from any of my delegates. The meeting room (the Views) was excellent. But what was really great was how they all helped me to pull together a well organised event. In particular I would commend Inas (Reservations), Dana (Banqueting) and Jak... more

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3 of 5 stars
Paris
15 Oct 2009 | Trip type: Business

it was my first `visit for lebanon at Safir Heliopolitan,I had my reservation by jeux de francophonie , the hotel in general was good but not perfect ,the internet service very slow,not very well furnished,they have a good and friendly staff,but not all of them speak french ,just one at reception who called mohamed was working at night he speaks... more

Management response from
TarekSafir, General Manager

Dear Mr. Evile, Greetings from Safir Heliopolitan Hotel, It’s our pleasure to have a special guest like you at our Hotel. We thank you for sharing your comments with us; and make sure that we will share your remarks with our appropriate associates. Regarding the internet comment, we apologize for the displeasing situation that was caused to you; and we...

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4 of 5 stars
Abu Dhabi
12 Oct 2009 | Trip type: Family

Regardless of the small space of its rooms, I found "Safir Heliopolitan Hotel - Beirut" a nice and comfortable hotel. The hotel has a great location, clean rooms, and friendly atmosphere. The staff was friendly, prompt, and helpful Special thanks to Inas, Sana, Ahmed and the other front desk staff….. Thank you for every thing, I am sure I will... more

Management response from
TarekSafir, General Manager

Dear Dr. Najib , Greetings from Safir Heliopolitan Hotel, We are delighted to have a special guest like you at our Hotel. We thank you for the entire comments you posted on the site. We guarantee you that we will share them with the relevant associates. We will be honored to welcome you again Dr. Najib as of your next...

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1 of 5 stars
WilmaWilma
21 Jul 2009 | Trip type: Friends getaway

The Safir Heliopolitan is a 2 star property and not a 5 star property by any measure. The Hotel is not clean, the "Deluxe Double Room" (which I booked) was marked with stains on the walls and the carpets, bed linens were not clean, the bathroom was the size of a closet and also not clean (shower curtain mildew, etc.)... more

Management response from
TarekSafir, General Manager

Dear Mr. Wilma, Greetings from Safir Heliopolitan Hotel, We would like to thank you for the comments you left during your last stay at our Hotel, and we really feel concerned. Regarding your request for a non smoking room, please note that the entire non smoking rooms were fully occupied upon your arrival; therefore that’s the reason for their inaccessibility...

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3 of 5 stars
Beirut, Lebanon
17 Jul 2009 | Trip type: Couples

We had a pleasnt weekend in safir, we had the honeymoon suite, it was totally clean and well decorated, wide room, the staff was pretty welcoming , the only negative thing we saw that there was no balcony and no sea view at all, more

Management response from
TarekSafir, General Manager

Dear Mr. & Mrs, Greetings from Safir Heliopolitan Hotel, We are delighted to have special guests like you at our Hotel. Thank you for the comments you noted down after your last stay at out Hotel; we are greatly concerned, and please make sure that we will share your remarks with our relevant associates. Regarding the suite without sea view,...

So-so hotel
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2 of 5 stars
Singapore
23 May 2009 | Trip type: Friends getaway

That is the only thing positive about the hotel is its location - near the Rouche Rocks and it is convenient to walk and explore the city. Didn't really like the breakfast although it was supposed to be one of the better ones in the area. Our check-in took a long time and the counter staff wasn't very friendly. We... more

Management response from
TarekSafir, General Manager

Dear Sir, Greetings from Safir Heliopolitan Hotel We would like to thank you for the comments you noted down after your last stay at our Hotel; we are greatly concerned, and please make sure that we will share your remarks with our relevant associates. Regarding your request for a non smoking room, please note that the entire non smoking rooms...

Yuk!!
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1 of 5 stars
Dubai
1 May 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

im currently staying at the the Safir. One word can discribe the room..YUK! i have never seen so much stains in my life...i mean does management even go into the rooms!!! when the hotel first opened it had a great reputation but like many hotels in lebanon they decide to conserve and start bringing prices up while cutting down on... more

Management response from
TarekSafir, General Manager

Dear Mr. Sam, Greetings from Safir Heliopolitan Hotel, We would like to thank you for the comments you left during your stay at our Hotel, and we really feel concerned. We, our management associates and staff, are always working on delivering the best service in order to maintain high quality-standard facilities and certainly satisfy guests’ needs. Regarding your comment about...

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3 of 5 stars
Amman
2 Apr 2009 | Trip type: Business
1/1 found this review helpful

The Safir hotel is a 4 star hotel situated in the beautiful Rouche area, about 50 meters away from the Rouche Rocks. The rooms are clean although it could be cleaner. The beds are comfortable. Internet is not free and could set you back around 10$ an hour. The bathroom is clean and looks outdated a bit. The towels are... more

Management response from
TarekSafir, General Manager

Dear Sir, Greetings from Safir Heliopolitan Hotel We would like to thank you for the comments you left during your last stay at our Hotel, and we greatly feel concerned. . Reference to your comment about the internet services, we would kindly reveal that for the time being, our Hotel as all other Hotels in Lebanon charges the internet services;...

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3 of 5 stars
Lebanon
18 Feb 2009 | Trip type: Business
0/2 found this review helpful

Clean and good location BUT: No international news channels (no Al Jazeera English, no BBC, no CNN, etc). Very poor yet expensive internet service. Add 20 USD to the price of the room for WIRE internet. NO WIRELESS. It's worth to upgrade your hotel by that much if your want ready to use, up-and-running internet wifi, attention in fitness center... more

Management response from
TarekSafir, General Manager

Dear Sir, Greetings from Safir Heliopolitan Hotel, We would like to thank you for the comments you left and be sure that we will share your remarks with our appropriate associates. Reference to your complaint about the deficiency in the international news channels, please note that there is a variety of them; including all channel you mentioned. In case they...

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4 of 5 stars
Dubai, UAE
9 Jul 2008 | Trip type: Couples
1/1 found this review helpful

A couple of other reviewers have used the word "nice" to describe the Safir Heliopolitan and they're correct. Its comfortable, the breakfast choice is extensive and there's a a lady making fresh manakesh to order - yum! Its located 5 minutes walk to the Corniche and has views of Pigeon Rocks from many of the rooms. The hotel staff are... more

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Safir Heliopolitan Hotel Also Known As

  • Safir Heliopolitan Beirut
Address: Australia Street | Raouche Area, Beirut, Lebanon