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Raouche Arjaan by Rotana

5.0 of 5
Hotel amenities
Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
Ranked #17 of 104 hotels in Beirut
4.0 of 5 stars 27 Reviews
Raouche Arjaan by Rotana
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32 traveller photos
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27 reviews from our community

    Trip type
Traveller rating
    7
    12
    6
    2
    0
Date Rating
Beirut, Lebanon
1 review
“Excellent Service and Amazing View”
5 of 5 stars Reviewed 8 May 2012

I spent a few days at the Raouche Arjaan Rotana and the experience was just amazing. The staff was so welcoming and friendly and the room service was perfect. I had a room with a sea view and to be honest it was one of the best views I have seen, you just want to spent the day in the... More

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
15 May 2012

Dear Zeina, Thank you for your interest shown in the Raouché Arjaan by Rotana hotel. I have well received your positive comments and it is very rewarding for my team and I to know that we have met your expectations during your whole stay at our property. Please feel free to contact me directly for your future reservations. I look... More

2 reviews
1 helpful vote 1 helpful vote
“Good location”
5 of 5 stars Reviewed 27 April 2012

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
3 May 2012

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Beirut, Lebanon
1 review
“My wedding anniversary”
5 of 5 stars Reviewed 23 April 2012

It has been my 39th wedding anniversary spent at the Raouche Arjaan by Rotana ; the service inside the hotel was outstanding; the staff are very helpful at the reception and we were extremly happy and surprised by the welcoming experience from all the Hotel management and team members ; definitly our 40th wedding anniversary will be at Raouche Arjaan;... More

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
3 May 2012

Dear Miss, Thank you for chosing Raouché Arjaan by Rotana as your home in Beirut. I was very pleased to know that you enjoyed your stay with us and that we have met your expectations. Please feel free to contact me directly for your future reservations. Yours sincerely, Hala C. Massaad General Manager More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good value for money”
4 of 5 stars Reviewed 14 April 2012

Just spent 4 nights at the Rouache Arjaaan. Good location for Pigeon Rock and Corniche with easy access to main tourist sights in downtown Beirut. Staff at reception are helpful and efficient. Room was a little on the small side but the bed was very comfortable.Well-equipped bathroom. Great swimming pool on roof with pleasant view. Nice restaurant with very good... More

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
19 April 2012

Dear Sir, Greetings from Raouché Arjaan by Rotana hotel. Your comments filled on our sytem have reached me and I would like to thank you for your positive feedback. It is always very rewarding for my team and I to know that we have exceeded your expectations. Regarding our breakfast, please advise if you have any special suggestions and we... More

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Pleasant, great value, great location”
5 of 5 stars Reviewed 26 March 2012

Had a pleasant stay, great location, most of rooms are with direct seaview. Staff were friendly and smiling. Great value for money. Lovely choice of bed linen, towels and especially the slippers. Cosy cafe in the GF.

Was this review helpful? Yes
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
5 April 2012

Dear Gilbert, I would like to thank you for your interest shown in the Raouche Arjaan by Rotana hotel. It is always very rewarding for my team and I to know that we have exceeded your expectations. Gilbert, please do not hesitate to contact me directly for your future reservations. I look forward to welcoming you back at our property... More

Dubai
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very pleasant stay”
4 of 5 stars Reviewed 21 February 2012

We have stayed in a suite for 3 nights. Hotel is not new, but it is comfortable and clean. Few comments were observed during the stay: housekeeping didn't bring any clean towels (and they removed "old" once), garbage was full when we checked in (so it was from the previous guest), one morning housekeeping woke us up at 8:15 am,... More

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See 2 more reviews by SmileyDxb for Beirut
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
24 February 2012

Dear Guest, Thank you very much for staying at the Raouche Arjaan by Rotana, Beirut! We appreciate your feedback as we continuously strive to improve our service and facilities and only through comments provided by our valued guests we will be able to do so. I have well noted your remarks in regards to our housekeeping and food & beverage... More

Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“good view not for a long stay”
4 of 5 stars Reviewed 23 January 2012

The view of the sea , Raouche Rock , the good Clean room not very good service in lobby lounge nice restaurant with a low variety of food in Breakfast Buffet

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
25 January 2012

Dear Mr. Mohamed, Thank you for your interest shown in Raouché Arjaan by Rotana, I have noted all your comments. First and foremost, please accept my sincere apologies for the inconvenience that you experienced during your stay. I would like to thank you for taking the time to write to me, constructive feedback from valued clients such as yourself is... More

Kuwait
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Below average Hotel”
3 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

The first thing that i have noticed in the hotel that they insist to get a deposit although i was a business guest and i asked them to remove the mini bar from my room!!!! I refused to pay the deposit specially that they asked for 400-500 USD and will return it back in Lebanese pounds, at the end they... More

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See 5 more reviews by Hannibal75 for Beirut
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
19 January 2012

Dear Mr. Hannibal, I would like to start by thanking you for taking the time to give your feedback on your recent stay at our hotel. I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed you. Mr. Hannibal, please note that we at Raouché Arjaan by Rotana always strive to give... More

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Nice Hotel, Bad attitude from Reception...”
3 of 5 stars Reviewed 25 October 2011
3
people found this review helpful

I stayed at this hotel from 20-22 Oct.,11 in short business trip, first the check in was fast, however i surprised that i was confirmed sea view and was allocated at back view, i did not complaint as I was staying for only two nights in business, however in the first morning i was very tired, so i called the... More

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Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
16 November 2011

Dear Mr. Sanaa, Thank you very much for staying at the Raouche Arjaan by Rotana - Beirut and for completing our guest questionnaire. First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. I have addressed the matters with all the department heads concerned and we are looking to... More

Kuwait
Senior Contributor
32 reviews 32 reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Good location but do not stay here if you are sensitive to traffic noise.”
3 of 5 stars Reviewed 3 July 2011
3
people found this review helpful

I stayed at the hotel as a single guest for two nights recently. I had booked a Studio Premium Sea View room. The hotel enjoys a five star rating. The positves: Excellent location with a stunning view onto the famous Pigeon Rock formation in the Med. Well located to take a walk for kilometers along the Lebanese coast on the... More

Was this review helpful? Yes
Raouche, General Manager at Raouche Arjaan by Rotana, responded to this review
4 July 2011

Dear Mr. Franzdorette, Thank you very much for staying at the Raouche Arjaan by Rotana. First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. I have addressed the matters with all the department heads concerned and we are looking to improve on the areas mentioned. Mr. Anscombe, thank... More

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Additional Information about Raouche Arjaan by Rotana

Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
Price range (per night):* INR7,746 - 21,735

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