Hilton Garden Inn Riyadh Olaya (Riyadh) - Hotel reviews, photos, rates

Otar-Unterwegs

Schmerikon, Switzerland

Senior Contributor

28 reviews

Reviews in 17 cities

9 helpful votes

“Not a good choice”

Reviewed 22 May 2012

All at this place is old and used and dusty. And this had nothing to do with the sandstorm we had. If it was not a Hilton, I might have forgiven them... but I expected something else. The food is not good either. There was always the feeling of 'Will I be fine afterwards?'. History proved I was, however if... More

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Dear Otar-Unterwegs, Please allow me to take this opportunity to thank you for staying with us and for taking the time to review our hotel on Trip Advisor. I’m profoundly sorry to learn that you found your experience where less than satisfactory. We do strive to exceed all our guests expectations, and we take pride in our high level of... More

Beahive

Europe

Contributor

12 reviews

Reviews in 8 cities

1 helpful vote

“Good value in Riyadh”

Reviewed 18 May 2012

Good location, great service, very comfortable bed and very helpful staff. Good breakfast but the evening buffet was poor, cold food - go outside to eat. Reception staff are very friendly but not very familiar with locations in Riyadh. Overall a good experience - small improvement could make it a lot better

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Dear Beahive, Let me start off by thanking you for the time you spent on reviewing Hilton Garden Inn Riyadh Olaya on Tripadvisor. I’m very happy to learn from your review that you enjoyed your time with us, and happy with our location, service, our unique Garden Sleep System bed, breakfast and our staff. With that said I’m sorry you... More

Alan S

Dubai, Dubai, United Arab Emirates

2 reviews

Reviews in 2 cities

“Best service in Riyadh”

Reviewed 9 May 2012

The staff are really freindly and aim to please, i've stayed here miltiple times and never been dissapointed.

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Dear Alan S, Thank you for taking the time to share your review of our hotel on TripAdvisor. Upon reading your review, I'm very happy to learn that you've stayed with us on several occasions and that you’re happy with our level of service. We do pride ourselves on our service level and invest in training of our team members.... More

nebul

Paris, France

2 reviews

“Pleasant service, good location, good value especially if you have HHonors”

Reviewed 29 April 2012

Service if generally pleasant despite some personnel not speaking English. The food is pleasant too but expensive, but less overpriced than other chain hotels. The rooms are all 100% garden Inn, so no surprises there except that the ecological lightbulbs mean the place is shrouded in darkness. Good value for collecting HHonors points. Sports center is OK, some of the... More

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Dear Nebul, Thank you very much for your review of our hotel on Tripadvisor. Having direct guest feedback is a great way for us to make sure we keep focus on your needs as a guest in our hotel. Your positive comments on Service, Rooms, Fitness Centre and HHonors are highly appreciated. We have planned more skills training for the... More

Rolfbusk

London

Senior Contributor

22 reviews

Reviews in 19 cities

16 helpful votes

“Excellent business hotel”

Reviewed 26 April 2012

1

person found this review helpful

This is my third visit to the Hilton Garden Inn and as with my other visits I left the hotel very satisfied. The hotel is very smart and contemporary and has all the facilities you would expect from a four star hotel. It is very orientated towards business which is just what I wanted as I was in Riyadh on... More

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Dear Rolfbusk, I would like to start by thanking you for taking time to review our hotel on TripAdvisor. Direct guest feedback like yours helps us in our continue review of our service efforts and indirectly to improve the facilities for our other guests. Upon reading your review I’m very happy that it you enjoyed your stay with us and... More

alotofdots

amsterdam

Senior Contributor

25 reviews

Reviews in 19 cities

15 helpful votes

“Average hotel room at high price”

Reviewed 23 April 2012

At >220 USD per night (april 2012) for a very average room I consider the price to be quite steep for the value offered. What is good about the hotel: some of the staff were very helpful in making arrangements for diner, the central dining room and lobby have a good setup. Also the small convenience store is quite handy.... More

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See 2 more reviews by alotofdots for Riyadh

Dear Alotofdots, Thank you for choosing to stay with Hilton Garden Inn Riyadh Olaya during your visit to Riyadh, and for taking time to share your review with us. Your positive comments on the services, facilities and our staff and highly appreciated and I’m sorry you feel the hotel is expensive. It is our goal to make sure you have... More

Lauren C

Halifax, Canada

Reviewer

3 reviews

Reviews in 3 cities

4 helpful votes

“Comfortable, clean hotel”

Reviewed 23 April 2012

I had a standard room in the HGI in Riyadh and it fit my needs perfectly. The bed was very comfortable, bathroom large and clean, and there was adequate space for all of my luggage. The breakfast buffet was good and all staff very friendly and helpful. Al Faisaliah Mall and the Kingdom Tower are further down Olaya St but... More

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Dear Lauren C, Please allow me to take this opportunity to thank you for taking the time to review our hotel on Trip Advisor. I’m very happy to learn from your review that you enjoy your time with us, and it’s great to see that you value some of our great features and it also makes me very proud that... More

umabderraheem

Abu Dhabi, United Arab Emirates

Reviewer

5 reviews

Reviews in 5 cities

2 helpful votes

“it was the first time i stayed in riyadh and felt relaxed!”

Reviewed 23 April 2012

it was a great stay. clean and the most wonderful beds. i woke up without anything hurting in my body which was the first in along time. the only thing i wish was a bit different was as i stayed in the two bedroom suite is i wish it had two bathrooms instead of one. it would also be great... More

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Dear Umabderraheem, Thank you for taking time to share your comments on our hotel. I am very pleased to learn that you enjoyed your stay with us and thank you for commending our beds. The unique Garden Sleep System bed in our rooms is a very popular feature. Dear Umabderraheem, we are grateful for your comments on bathroom and laundry... More

Alex S

London, England

Senior Contributor

34 reviews

Reviews in 21 cities

68 helpful votes

“Friendly base in Riyadh with a central location”

Reviewed 13 April 2012

The Hilton Garden Inn is a friendly place to stay if you need to visit Riyadh. Staff are welcoming and helpful. The little book thoughtfully provided in the room on Riyadh is a gem and has some great insight for travellers and expats. Central location is a plus with easy access to the city if you can push through the... More

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Dear Alex S, Let me start off by thanking you for the time you spent on a detailed review of Hilton Garden Inn Riyadh Olaya on Trip advisor. I am glad that you had an overall good experience at our hotel. Reading your review I'm happy to learn that you enjoyed our rooms, restaurant, as well as some places like... More

casper031062

Trecella

Senior Reviewer

8 reviews

Reviews in 8 cities

2 helpful votes

“Good business solution for Riyadh”

Reviewed 12 April 2012

1

person found this review helpful

Hotel is not far from the city center. Standard room was good. I had breakfast and dinner in the hotel and both cost and quality has been adequate to the expectations.Also Personnel was very kind. Regarding Riyadh, it was the first time I've been there. In case you want to buy any souvenir, remember to do that in the city,... More

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Dear Casper031062, Thank you for taking the time to share your evaluation of our hotel on TripAdvisor. I'm happy to see that you enjoyed your room, as well as your breakfast and dinner experience with us. Your kind word on our staff is highly appreciated. Dear “Casper031062” I hope to be able to welcome you back to Riyadh and Hilton... More

Hilton Garden Inn Riyadh Olaya Hotel, Riyadh

Hilton Garden Inn Riyadh Olaya

59 reviews from our community

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Hilton Garden Inn Riyadh Olaya Hotel, Riyadh

Hilton Garden Inn Riyadh Olaya

59 reviews from our community

Travellers who viewed Hilton Garden Inn Riyadh Olaya also viewed

Been to Hilton Garden Inn Riyadh Olaya? Share your experiences!

Additional Information about Hilton Garden Inn Riyadh Olaya

Owners: What's your side of the story?

Travellers also viewed...

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