Good location, clean and great breakfast. Very corwded hotel and busy all the time, so better to leave early to reach salah cause the elevators will be so busy in this time. As a family we asked for two connecting rooms but once we reached the rooms we found that they aren t, so we return back to the reception... More

I stayed at this hotel, overall my experience was good but it can get really busy year around. More

I stayed in Grand Zam Zam suites in Zam Zam Towers - Haram View (Room 1220) during this year's Hajj (10/11/2011 to 17/11/2011). Please note within Zam Zam Towers Hotel there are various hotel chains operating i.e Movenpick, Raffles etc). A great hotel, clean, etc. But it does have its downfall. Often people are attracted by the name and the... More

Just returned from Hajj with my wife (Alhamdulillah). We stayed for 14 nights at this hotel and could not fault one single thing for the entire duration of my stay. The room was just as described perfect in size and other ways for the two of us. Housekeeping was more than prompt, laundry service very efficient and fast (yes you... More

Asaalamu Alykum Warahmatullahi Wabarakatuhu, Alhamdu lillah i went for HAJJ in 2009 with my mother and it was a splendid & memorable trip for me and my mother as we were used to spend most of our time in Haram Sharif instead of hotel. (By the way, my hotel was located at (Shr-Ibrahim Khalil). However, we never bother bad quality... More

we just returned from an Umrah trip with my family....!.our stay was very bad, several isssues and problems with the rooms, very uncomfortable. The problems varied between non-working air conditioners, the plumbing backing up and flooding the bathrooms, extremely poor house keeping, non working safes, non functioning door lock that locked someone out of their room and rude people.....! please... More

This hotel is by far the best hotel in Mecca. The rooms are spacious, the staff are professional and very friendly . . and the location is WONDERFUL ! You could see the Ka'aba from the window, no sight is as beautiful . . mashallah. If I could, I'd never leave this place. More

If you are after the best location to spend as much time as possible at the Haram, this is the place. Suites were good, and of course during Hajj Season they try to fit more in. I was lucky, I shared a 2 bedroom suite with my wife, parents & sister. Eatery is on level 5 of the centre. Breakfast... More

A great place especially the breakfast .Very close to Masjidil and during crowded moment we can perform our solat at a dedicated room in the Zam Zam tower overlooking the Kaaba . the mall is also very well located ..will stay here again if we have the opportunity to be in Mecca. More