we went for Umrah in May 2009 and stayed in this hotel I booked this hotel online and had no problem what so ever, Rooms were great they recently renovate the rooms and the location is perfect,. My father in law was in the wheel chair so it was very easy for my husband to go back and forth. We... more

The hotel facilities are great and the location is just unbelievable. The only place closer than the Haram is the shopping centre downstairs. All the staff had a friendly & helpful attitude, which made all the difference on a short Umrah trip I will definitely be back. Note, that The Towers is not of the same standard as the hotel... more

well im hira saeed from wah cantt pakistan.last month i hav satayed im hilton makkah.its awesum with spacios rooms n they are wonderful...breakfast is koool room services, elevators everything over there is fantastic esp the hram view from hilton is too good i just love hilton tower makkah n i really miss it from HIRA SAEED WAH CANTT PAKISTAN more

amazing location, haram view rooms, friendly staff, best buffets in the world! overall GREAT more

The hotel is not the quite what you would expect from Hilton. The main lobby is crowded with a check-in line, which is perhaps normal because of the quick turn around of pilgrims. The rooms I was put in was an additional flight of stairs after the elevator ride, which was weird. The room itself was quite large – a... more

spent 3 nights. Excellent hotel, at a great rate (SR 562 per night including Breakfast). It is a real 4 star hotel, with pristine cleanliness everywhere. Breakfast is excellent, Front desk staff is very kind and helpful, they all speak English. Great location, very close to Haram. more

Everything was great about this hotel, especially the location. It was walking distance to the haram and in fact when there was rush you could pray inside the hotel and still 'count'! There was a good department store (Bin Dawood) and eating places on the ground floor (Burger King, Al-Tazaj Chicken, KFC) and nearby everything thing from Broast to a... more

The hotel staff were excellent, very friendly and helpful. 2 minute walking distance to the haram. Definitely a place to stay when u go for umrah or hajj. Breakfast was fantastic!!! more

Hilton Towers in Makkah is not your super duper luxuriuous hotel. But it has beautiful, large, clean, comfortable rooms. We were 5 women and 3 babies in one room and we slept VERY comfortably. The bathrooms are new and clean as well. I agree with all the other reviewers here, staff is not as good as it should be. We... more