If I could move and live here forever, I would! From start to finish the experience was excellent. The staff is efficient and hospitable! They went above and beyond to make sure our experience was unforgettable. We checked in which was a breeze. The room was a suit with a living area and the bedroom. There is free water bottles... More

Alhumdolliah Raffles is the best hotel we have ever stayed in in Makkah. From the point of check-in the superior customer experience started.Through the whole stay in the hotel we had great service. There were three people in particular which we were really pleased with: Abdulaziz (at Reception), Chakiri our butler and Amin in the kitchen. Raffles was more expensive... More

Excellent hotel , in my personal opinion probably the best hotel ever in Makkah . Nice specious rooms , nicely designed large toilets . Has beautiful Kaba view from the Room and living room . The restaurant offers good breakfast ( which I tried ) variety of foods , friendly staff everywhere in the hotel ,

I would have to say that this is the most amazing hotel that I've ever stayed at, albeit probably the most expensive as well. First, it is as close as it gets to the Kaaba. We got a room with a partial view and we had an entire view of the Haram other than one minar was blocking the Kaaba.... More

I stayed at Raffles Makkah Palace for 3 nights as one of a party of 11, 6 adults and 5 kids. We booked 3 city view suites. The check-in process was handled very efficiently and we were introduced to the front office manager on check-in who upgraded all our rooms to Haram View rooms. The staff were all very accommodating... More

We book a room with city view and then we discovered that it was a suit "bedroom + living room" with partial view on al-kaaba. The service is excellent,The rooms were very clean and newly decorated. Nice beds and impeccably clean bathrooms. There is access to al haram from the hotel is through the mall which was a little bit... More

It's a fantastic hotel offering spacious suites, clean, tasty and rich breakfast, very well situated, good services including the personal butler service 24h. We were supposed to have a city view but we got a partial Kaaba view !! We asked to have a late check out and the manager offered us a check out at 4 pm instead of... More

We have stayed at this ideally located hotel many times; in the junior suite, in the presidential suite, as well as the royal suite. The hotel is certainly a 5 star hotel, but over the last 3 years of my traveling to this hotel, the quality of service certainly has shown some decline. The advantages are: Perfect location/ proximity to... More

what is better after AlKaabah and the Holy Masjed is Raffles. I tryed to change the hotel for several times but I find the final decision goes for Raffles Palace. It is more of a luxurious hotel with amazing Lobby, best Breakfast, great buffet dinner. suites are cozy and comfortable, the bed itself is another thing It is the best... More