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Al Marwa Rayhaan by Rotana-Makkah Hotel, Mecca

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Al Marwa Rayhaan by Rotana-Makkah

5.0 of 5
King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Hotel amenities
Al Marwa Rayhaan by Rotana-Makkah
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Ranked #6 of 170 hotels in Mecca
4.0 of 5 stars 125 Reviews
Most recent review
“splendid rooms and suites”
5 of 5 stars Reviewed 8 June 2013
s9642689 Jeddah, Saudi Arabia
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125 reviews from our community

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Jeddah, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“splendid rooms and suites”
5 of 5 stars Reviewed 8 June 2013

It is one the best hotels in Makkah, The hotel is located directly on the Haram Court, facing the King Abdul Aziz Gate. It has 433 splendid rooms and suites with their modern design complementing the values of the contemporary Arabian culture. With 150 rooms and suites newly renovated and refurbished With its ability to cater to large numbers,

Was this review helpful? Yes 1
See 4 more reviews by s9642689 for Mecca
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
15 June 2013

Dear Valued Guest, Thank you for sharing your valuable feedback. It was truly our pleasure to be of service to you and we are delighted to know you enjoyed your stay with us. More importantly, the positive comments mentioned about our excellent location, room condition and service, will definitely be shared with our colleagues. Once again, we acknowledge your feedback... More

Taif
1 review
“Well advised”
5 of 5 stars Reviewed 28 May 2013

Rotana, what can my family and I say except, a real pleasure. We try to stay at Al Marwa Rayhaan once a month and have successfully managed this for over two years - thanks to the quality and service provided. The rooms have been recently renovated to modern, bright and well decorated rooms. There are no bath tubs though, unless... More

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almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
29 May 2013

Dear Zulkarnain, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay at Al Marwa Rayhaan- Makkah. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Perfect Choice!!”
5 of 5 stars Reviewed 27 May 2013

Hotel's location is spot on, right infront of the haram's door plus it is in this big complex with all the shopping and food outlets available at all times. Our bed was super comfortable, buffet breakfast was fantastic, overall service was of great quality, we requested to change our room as we had a crying baby right next to us,... More

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almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
29 May 2013

Dear Sahrah Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al Marwa Rayhaan by Rotana - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. Your compliments will definitely be shared with our team; as... More

Cairo, Egypt
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“mix between very good n excellent. but id choose very good”
4 of 5 stars Reviewed 23 May 2013 via mobile

Sleep quality. excellent Service. very good Staff. Very good Rooms. ordinary room on the lower floors were average. Got upgraded to a renovated room on the 25th floor with a street view, kind of a junior suite actually it was perfect! Breakfeast. Excellent, except for the menu didn't change for a whole week but I liked it Entertainment. Very good... More

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almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
29 May 2013

Dear Mardinijr, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al Marwa Rayhaan - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. Your compliments will definitely be shared with our team; as such flattering... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Location, Beautiful Hotel”
5 of 5 stars Reviewed 13 May 2013

First of all - Thanks to Allah for blessing me and my family with the opportunity to perform Umrah. I choose Al Marwa - Rotana in Makkah after searching for hotels quiet a bit online and it will be an understantement to say that I made a good choice. Thanks to the almighty, the hotel turned out to be amazing... More

Was this review helpful? Yes 1
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
16 May 2013

Dear Valued Guest, Thank you for highly recommending Al Marwa Rayhaan by Rotana. I was pleased to learn you enjoyed your stay with us. More importantly, the positive comments mentioned about our excellent location, room condition & breakfast, will definitely be shared with our colleagues. Once again, we acknowledge your feedback and we look forward to welcome you again on... More

jeddah
1 review
2 helpful votes 2 helpful votes
“Extraordinary Service Review”
5 of 5 stars Reviewed 26 April 2013

What brings us back to Al-Marwa Rayhaan Rotana is the people foremost. It is staff like Mr. Ibrahim Dobiani that makes us come back. He always goes the extra mile for us. We feel at home and its always nice to have someone check on us. Our last stay is not the last and we can not wait to come... More

Was this review helpful? Yes 2
almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
27 April 2013

Dear Rami, Thank you very much for posting this review and sharing your feedback regarding your recent experience at the A Marwa Rayhaan by Rotana - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. More importantly, the motivational comments mentioned about our staff... More

Riyadh, Saudi Arabia
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
“Great spot for a hotel but lacking service....”
3 of 5 stars Reviewed 26 April 2013

My family and I stayed there last year, and had a deluxe suite booked with a Kaaba view. It took us almost an hour to check-in, and the behavior from the receptionist seemed to be like it was business as usual(a benefit of doubt could be given to the hotel to some extent as it was slightly busy those days... More

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almarwarayhaan50, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
27 April 2013

Dear Arshadmian, Thank you very much for taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More

1 review
3 helpful votes 3 helpful votes
“Excellent location, great rooms, disappointing service”
3 of 5 stars Reviewed 28 March 2013 via mobile

Reception service is not up to par. Preference always given to native speaking guest. Request made almost every time never fulfill. The only person deserve mention Mr Nidal Alayan and the concierge team.

Was this review helpful? Yes 3
Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
1 April 2013

Dear Family Rizal I greatly appreciate you taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More

Cairo, Egypt
1 review
“Excellent Choice”
5 of 5 stars Reviewed 24 March 2013

Everything was great; the staff, the room, the facilities and the breakfast. Inshaa Allah it will be my permanent choice in Makkah Only thing try to get a separate room better than one room of connected rooms as sometimes the sounds might be so close to disturb ur period of rest or sleep

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Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
1 April 2013

Dear Mrs. Hiba Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More

Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good location but some problems”
4 of 5 stars Reviewed 21 March 2013

The hotel is clean and the staff mostly friendly. Our check in guy was rude! (cannot say this for everyone). Excellent location (walk to Haram in 3-4 minutes). Excellent breakfast. Shower is tiny and not waterproof (water leaks to the floor). The biggest problem here is getting out of the hotel! My taxi could not get in as the security... More

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Nidal A, General Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review
24 March 2013

Dear Mr. Noushad, I greatly appreciate you taking the time to share with us your experience during your recent stay and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target... More

 
 
Al Marwa Rayhaan by Rotana-Makkah
Al Marwa Rayhaan by Rotana-Makkah
4.0 of 5 stars 125 reviews
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Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in Mecca
#6 Family Hotels in Mecca
#7 Best Value Hotels in Mecca
Price range (per night): ₹10,489 - ₹61,953
Hotel Class:5 star (5*)
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Al Marwa Rayhaan by Rotana-Makkah
King Abdul Aziz Gate, Abraj Al Bait PO Box 9601
Mecca 21955
Saudi Arabia
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