While the staff who works at the hotel were helpful, professional and appologetic, the ongoing problems we encountered were not attended to. We picked this hotel because it offered wifi in the rooms and the price was reasonable. Unfortunately, for 3 of our 4 days we did not have any Internet service. The first night the Internet service was slow... More

We (young couple from Europe) stayed in the Christal Hotel for one night end of February 2012. The hotel is brand new (only one month old). The staff was very friendly and helpfull. To pay 65 Jordanian Dollar for a 5 star looking room and service is good value for money. Breakfast was excellent as well. It is a 10... More

We stayed at the Crystal Suites for 4 nights in February. Hotel staff were very friendly and accommodating, we arrived late Sunday evening and we allocated a room on the ground floor, this was one of the rooms which had not yet been renovated, the room was ok but the air conditioning unit was right outside the window so was... More

We made a reservation at the Crystal Suites at our last night in Amman. When we arrived, we were told that because a large group decided to check out late, we would not be able to check in until 11 PM, but gave us the option of checking into another hotel. There was no apology for this rather unusual situation.... More

Great location exactly next to 5th circle which is considered the center to everything in Amman close to downtown and shopping mall, would defiantly come back again feels like home , staff was very friendly got a personal service and a great free DVD collection room was just newly renovated.

I've stayed at this hotel four nights. When I reached the hotel, I noticed there, that there are not only suites. I got a double room. I complained and called attention to the name of the Hote. Suite means the are all Suites. The staff at the front desk told me then that I would have to pay more 20... More

Based on TA reviews we booked three suites for a group of seven, requiring a cheap option for a stopover. The Crystal suites were far better than expected. Large and clean but again the staff are what makes this a gem. Would happily stay longer. Ate across the road at the Four Seasons Asia restaurant for a treat but was... More

Right across the street from the Four Seasons, Crystal Suites is very good value for the price. Very pleased with the fixtures, cleanliness, and the boutique feel of the newly renovated spaces. We were given an upgrade to a beautiful large suite (modern kitchen and flat screens) with an adjoining room for our family. We felt secure and comfortable there.... More

Thanks to the reviews on TA, we booked this hotel and were pleased about it. Breakfast was good and room was clean. Service was excellent too.