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61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
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Ibis Amman
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74%
Ranked #20 of 113 hotels in Amman
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218 reviews from our community

Traveller rating
    37
    111
    50
    14
    6
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Families
15
 
Couples
81
 
Solo
43
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 11 June 2013

We stayed here three years ago and it has gone downhill since then. Not so clean, breakfast uninspiring and bland. If you are desperate for a one-night room in Amman then this is an adequate choice, but if you are planning then I think you could achieve better value.

Review collected in partnership with Accorhotels.com

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New York City, New York
1 review
4 of 5 stars Reviewed 9 June 2013

A well located hotel with good service and good hotels close by. The Amman mall close by is useful for small grocery shopping if staying for long. We stayed for 5 nights and were very comfortable. The bathroom in the first room we were in was smelling but the manager was very responsive and moved us to a different room.... More

Review collected in partnership with Accorhotels.com

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IbisAmman, General Manager at Ibis Amman, responded to this review
11 June 2013

Dear gulabo31 Allow me to take this opportunity to thank you to write your comment regarding your stay in ibis Amman. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again I would like to thank you thank you for sharing your... More

sanaa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 June 2013

A unique service, handle sophisticated of all the staff, cleanliness of the rooms are excellent, quiet, and the level of service in all respects with distinction and professionalism, and I would recommend it to all my colleagues housing

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review
11 June 2013

Dear khalilSanaa Greeting from ibis Al Madinah First allow me to take the chance to thank you for the time to write your comment regarding your stay in our Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More

istanbul
1 review
5 of 5 stars Reviewed 5 June 2013

I really have a nice feeling toward all front desk staff, Very professional check-in, I was tired , I need to rest and I asked him a quiet room; man on reception Saed was very friendly & helpful I feel in my home , in the morning I met another excellent Receptionist Mai she was very helpful assisted me to... More

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IbisAmman, General Manager at Ibis Amman, responded to this review
11 June 2013

Dear Mukhlef M Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More

Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 May 2013

For a 3 star hotel everything is good enough, location is quite ok as located the opposite of shopping place, so easy to get food when I do not want to eat at the hotel. I was planning to stay there for 2 nights but then cancel it as I have to go to Petra the next day. The front... More

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IbisAmman, General Manager at Ibis Amman, responded to this review
5 June 2013

Dear Kristinayp I would like to take this opportunity to thank you for time to write your review regarding your stay in ibis Amman. At ibis hotel, we are an hospitality team and the smiling and welcoming is essential part of our Job, I have shared your comments with all my front office team and as well as our training... More

Beirut, Lebanon
1 review
2 of 5 stars Reviewed 23 May 2013

The towels were horrible. Old, look very bad and very hard, and small to use after shower. No face towels and No hand towels in bathroom. Very bad shampoo/body wash. They have a dispenser in shower. Shampoo/body wash is the same. It makes you itch. They have smoking rooms. They stink since windows do not open at all. The rooms... More

Review collected in partnership with Accorhotels.com

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IbisAmman, General Manager at Ibis Amman, responded to this review
28 May 2013

Dear Mr. Khachab Thank you for taking the time to tell us about your experience at Ibis Amman Al Madinah. I am sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Kindly note that Ibis hotel is a worldwide economy hotel brand. Part of our standards is to have only 2 kind... More

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MSP
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 May 2013

Very nice check-in. Hotel staff are nice. English speaking check-in staff made this a great choice when we needed a little assistance. Mall is located across the street that contains shops and food court for easy, fast, inexpensive food. Good buffet breakfast - try to negotiate this as part of your room price when booking, otherwise, it's 10JD per person.... More

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IbisAmman, General Manager at Ibis Amman, responded to this review
6 May 2013

Dear MN_TravellerMsp Greeting from Ibis Al Madinah/Amman I would like to take the chance to thank you for time to write your comment regarding your stay in ibis amman. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Beirut, Lebanon
1 review
1 of 5 stars Reviewed 1 May 2013

the "15 minutes service for any received claim , otherwise we are ready to reimburse the stay" . this was a bad statement and was not respected at all . I stayed until 3 AM awake , no sleep : - A/C very hot . room temperature 26c - No internet connection

Review collected in partnership with Accorhotels.com

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IbisAmman, General Manager at Ibis Amman, responded to this review
11 May 2013

Dear Flex_13 Greeting from ibis Amman Al Madinah First of all allow me to express my sincere apologies that your experience did not meet your expectations. I have taking good note of your comments, and I have already spoken with our Technical Manager and take the needed action in order to correct the issues you mentioned in your review. I... More

Kuwait City, Kuwait
1 review
4 of 5 stars Reviewed 29 April 2013

We just needed a place to crash in Amman for a night. We got a pretty good deal on the room. The extra security at the entrance made it feel very safe. The hotel staff was friendly. The room was fine. It's across the street from a mall with some decent quick dining options. Overnight parking was only 1 JD.

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IbisAmman, Director of Sales at Ibis Amman, responded to this review
30 April 2013

Dear Guest Greeting from Ibis Al Madinah/Amman I would like to take the chance to thank you for time to write your comment regarding your stay in our hotel I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Reykjavik
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 28 April 2013

The hotel is good enough to spend a couple of nights. Overall is rather ok! However it is a pity that It is allow to smoke everywhere and it is not clean enough. Still the hotel has all the facilities you might possible need.

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IbisAmman, Front Office Manager at Ibis Amman, responded to this review
30 April 2013

Dear Leonardo G R Greeting from Ibis Al Madinah/Amman Its our Pleasure to recieve your feedback regarding your stay in our hotel and i would like to thank you for taking time to write your comment regarding your stay and inform you that as ibis standard that we have smoking and non smoking rooms also in our hotel lobby we... More

 
 
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Additional Information about Ibis Amman

Also Known As:
Ibis Amman Hotel Amman
Ibis Amman Hotel
Address: 61 Mohd Fayadh al Assaf Street | P.O. Box 4606, Amman 11953, Jordan
Phone Number:
Region: Jordan > Amman Governorate > Amman
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Wheelchair access
Hotel Style:
#8 Best Value Hotels in Amman
#14 Business Hotels in Amman
Price range (per night): ₹4,841 - ₹6,973
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Mr. Eric Seso, the General Manager of ibis Amman hotel, would like to welcome you for Business or Leisure trips. Ibis Amman is located in the heart of Amman City Center. The Hotel is well noted for comfort, modernity and excellent value for money. Located only 30 minutes away from Queen Alia International Airport and in the heart of a business and leisure district. Suitably close to shopping centers, restaurants & corporate offices, ibis Amman is your ideal destination. ... more   less 
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