Nice hotel, located in the Consulate district. Perfect for business trip. Free wifi and close from the Old city. More

While on a luxury cruise to Israel, I made plans to stay in the Ambassador hotel in Jerusalem and meet friends from Italy who were flying into Israel for a several night stay to see us for 2 days. I booked online at booking.com 1 night/2 rooms for the 4 of us and my friend called and booked direct for... More

Shocked that anyone would give this hotel a good review. Don't be fooled by the lobby! This is one of the worst hotels I've ever stayed in for the money. There were bugs in my room, it was not cleaned properly, sheets were dirty, towels feel like sandpaper, no amenities in the room at all and horrible, depressing orange and... More

Stayed ten nights while working and then touring the sites. They seem to cater to groups -- but had many business people staying as well. The staff -- especially the wait staff -- were cheerful and helpful. The food was good -- not a lot of variety in the breakfasts -- but well prepared and presented. There were nights we... More

We had a simply amazing stay at this hotel! I have never had such excellent service and attention; we were treated like family and royalty! Everyone went far above the call of duty to make our stay perfect. For example, they would keep the breakfast buffet open longer for us when we came down late. Or the staff had noticed... More

Stayed here with a tour group. Lobby was beautiful. Rooms were well decorated, but not very clean. Customer service was unresponsive. Food was acceptable, but there was very little variety in the 4 days we stayed. More

We stayed here in the Spring of 2011 and were grateful for the brilliant customer service. We were on a tour with our Church and the hotel staff accommodated our needs in the dining room and with conference facilities. Jerusalem can be confusing to those of us used to straight streets that run north- south and east-west but I know... More

I just came back from a four night stay at the Ambassador Hotel. If I had booked the hotel myself, I probably wouldn't have booked this one, but I am very glad I stayed there and would do it again. It is in East Jerusalem, the palestinian side, which puts many people off. It is absolutely safe and in a... More

Reasonable hotel marred by too many noisy tour groups and chaotic service. The staff can't cope when the hordes invade for breakfast. Located about 20 minutes walk from the Old City and handy for a few good local restaurants. The rooms are clean and tidy, not hugely well equipped but comfortable. Food is pretty good and the Palestinian Taybeh beer... More