Very disappointing stay for 3 nights. Aircon not working, sockets not working, shower heads spraying water everywhere, poor service and response on complaints, booked double bed/non-smoking but they gave us twin beds / smoking room, changed room twice, etc. Staff not very helpful and even at reception I was ignored at times. Thumbs down for this hotel and 2-star is... More

If it was a 3 stars hotel, i would have given 3 stars. Pros: Good clean rooms. Cons: horrible wifi, very awful view and small bathroom. Do not take the back rooms, the view there is just a black burnt side of an old building. I repeat, Horrible wifi.

It's been a long time since I have been to a hotel with smoking rooms so this was a "blast from the past" shock. The room was clean enough but the cigarette smell lingers and I couldn't get another room, which was a poor start to my stay. The breakfast buffet was very odd but perhaps very local rather than... More

Very bad employees, they dnt do what u ask for. We asked an extra pillow, a restaurant recommendation, extra bed sheet and more, none of these has been done, plus we were there on new year and the Saturday b4 the laundry was closed! Ill never go back to that hotel.

Service standard is not upto the mark as expected from a 4 star hotel. Next time I'm not going to choose it at all. Breakfast options are also cheap. Communication with Hotel staffs also difficult. Room size is fare enough.

the hotel has very poor reception & room service.reception staff are not helpfull.if you can ask for anything they simply says we finish stock you can take from outside supermarket.food is average.you have same type of food stuff everyday in breakfast.limited choice food.very cramp room.bed is like you are sleeping on bow.matress is look like 100 year old not changed.they... More

This hotel is not satisfied for me due to poor services especially the reception and room service. The receptionists were not helpful not cooperative. The room was not conditioned properly and very hot especially at night.

It is a good hotel in a good location. If you are planning to stay in Istanbul somewhere close to taksim square or Istkilal street, this is the place to be. It is also close to subway and airport shuttle. As for the rooms they are a bit old and needs some renovation. For example my bed was in bad... More

It was one of the hotels on our honeymoon itenrary ! They didn't send anyone to pick us up at the airport - and mind you after 2 hours of not knowing what to do , because people in turkey can barely understand or reply in English . We managed to reach there , and to find we were given... More