My parents stayed here for 4 nights. They won't make that mistake again. The room was small. That is fine but it wasn't clean. The shower was filthy. They asked for it to be cleaned. It wasn't. They asked for a plug so they could use the sink and were told they would get one in the morning. They didn't.... More

Stayed in this hotel for 3 nights, the rooms were cleaned every day, the staff were welcoming and friendly, the pool and gym were being re-furbished so did not use them,the pool was very small but ok for a dip i suppose, the breakfast was good plenty on offer eg. eggs cheese salami salad cereal bread cakes ect.. the only... More

Terrible place to stay I would not recommend this to my enemey! Below is a summary of the hotel. 1. Pool- was very small and dirty 2. Staff- Didn't speak anything but Turkish and was not friendly. The car service that they recommended to the hotel was a rip off. 3. Breakfast- Very minimal, no real hot food 4. Gym-... More

I would not recommend this hotel to my enemies. The hotel is rated 4 star however it shouldnt be even 1. The staff are very unfriendly and do not help. I luckly stayed here for only 1 night from our 9 nights stay with my wife and two daughters both aged under 3 years old. Rooms very small and dirty... More

Just returned from 6 nights in this hotel, 4 persons, 2 rooms. Rooms: size was large enough and arranged well. We found that there are 2 types of rooms. Some rooms face an internal narrow space that provided uncomfortable feeling and no air. Other face the street, with look to the Bosporus. We asked and moved to the Bosporus side,... More

I'd never seen that rude staff in any hotel before!their behavior was completely impolite and unfriendly,SPECIALLY THE GUYS WHO WORK IN RECEPTION. try not to use those two computers in lobby,because everything in thoses computers is in turkish language and it wouldn't work for you,and no one's there to help you or tell you do not use it and dont... More

I read reviews about the "Grand Hilarium" only after I had booked our 3 night stay. I hoped that the people who had written reviews about the hotel had exaggerated...... but they hadn't. Our room was very small. The staff (with the exception of one nice young man) was not helpful and did not speak any tongue other than Turkish... More

the most horrible hotel ever!! small dirty rooms' with no air-conditioning or noisy ones...dirty repulsive bathrooms, unpleasnt staff, tiny cold pool, most horrible breakfas, badly located, noisy, windows facing inner corridors, disgusting hote, not a 4 star hotel, rather a 1 star if at all-do not stay there! horrifying experience, utterly disgusting! More

Bad service. The hotel look like it lacks maintenance. Bathroom in bad conditions, TV almost not working, electricity problems. Avoid it!!! More