The kindness of the hotel staff is the same as in any street in New York . They are confident that , customer will come , no metter what they will do . We reserved an appartment . They put is in a 3 bed appartment with extra bed. At the check out they charged me at the same price... More

Everything is pretty good. The breakfast is decent. The hotel is clean. Location could be better. You need to take a taxi or the metro system in order to get to most of the tourist sites like the Blue Mosque and Sultanahmet. The only problem with this hotel is the management. DO NOT TRUST THEM. They try to sell you... More

The hotel was okay and clean for the most part. but the management is all crooks. they tried selling us tours for 100 to 270 dollars, and we found out we could go ourself for 10 to 20 dollars. They had no map or information about Istanbul and the transportation (metro, shuttle, bus). I had to go to the hotel... More

The hotel was very near to Tram station (2 min walking). the breakfast was good but simple. car parking in front of hotel was free. Air Conditioners almost didn't work and the lobby, rooms, corridors are hot during the day. Internet in the rooms are very weak, but in the lobby it is good. I recommend it if you like... More

This hotel was good. The staff were extremely helpful and breakfast was always nice. If I need to stay in the Topkapi area of Istanbul again, I'll stay in this hotel. More

There were many things that didnt work for me. First off, the reception staff were boorish and knew nothing about hospitality and did nothing to make me feel welcome. Having said that, the junior staffs like cleaners and bell boys were far better and well behaved. The location is OK but no match for Sultanahmet, actually we quickly realized that... More

This hotel is constantly overbooked, the staff is absolutely unorganized, and extremely rude. Not only did they try to tell me that both their internet and air conditioning were working fine (neither was), but they did so in a matter that was rude and condescending. They also let me wait in the lobby for 5 hours until EXACTLY 12:00 check-in,... More

I booked a room for my boss and they arranged airport transfer and even for a driver for the week, all very easily via email with the manager. i got immediate responses. The manager was very accomodating and helpful. My experience with this hotel was very good. More

Almost one year ago! We look back on our time in Turkey and at this hotel, with great affection. Helpful and smiling staff, a comfortable room and access to interesting places . Superb buffet breakfasts. More