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All 732 Istanbul hotels »

Hotel Grand Star

4.0 of 5
Siraselviler Caddesi No:45/1 | Taksim, Istanbul 34437, Turkey
Hotel amenities
Ranked #536 of 732 hotels in Istanbul
3.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
    10
    17
    23
    10
    21
Date Rating
mantoooos
Amman
1 review
3 of 5 stars Reviewed 5 February 2012

The breakfast very poor . Nd the room service wen stole from our room one pack of cigaret Nd no one care from the management More

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I B
Athens, Greece
1 review
4 of 5 stars Reviewed 17 January 2012

First of all let me say that I didn't choose the hotel. It was chosen from our travel agent on our group tour to Istanbul. Before getting to Turkey I sat down and read all the reviews that were written here. Judging from the reviews I would to have to deal with rude staff, things missing from my safe, no... More

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Ehab A
Tripoli, Libya
1 review
4 of 5 stars Reviewed 21 December 2011

I left the hotel on 9 of December and it's a very beautiful hotel in a very nice Location. With my regards to all. More

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Naji H
Beirut, Lebanon
1 review
1 of 5 stars Reviewed 19 December 2011

Receptionist are terrible, so rude, never care about their guests, u approach the reception counter, the never look at you, maybe 3 staff behind the counter just having a conversation, so you have to wIt for them until they finish, and when u ask about something, they are not helpful at all. I called from the room asking to book... More

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Bill C
Colrain, Massachusetts
2 reviews
4 of 5 stars Reviewed 11 December 2011

Hotel Grand Star ıs one of the best hotels I have ever stayed ın. The front desstaff ıs very effıcıent yet frıendly especıally Emre. Ender, the concıerge ıs eager to help and Turgut Kaya, who seems omnıpresent, ıs knowledgeable and very competent. He even walked wıth me to the Metro Bus offıce to help me get a tıcket to Amasra.... More

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Toffys82
1 review
1 of 5 stars Reviewed 6 December 2011

Spent a weekend in the hotel with my girlfriend. First impression was ok, and the location is great, a 1 min walk from the bustling taksim street. The room was quite, and seemed to be clean until we looked what was under the bed! It seemed for past month they have sweeping all the dirt rite under the bed. I... More

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nadine25112011
Cairo, Egypt
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 21 November 2011

I had spent two times in grand star before this time really this time wasnot so good as before but it was okey first of all they asked for 100dollars before check in while we payed fully payment but we checked in in mintues actually it did not take time , the room was clean and very new but was... More

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Ykilical
1 review
2 helpful votes
5 of 5 stars Reviewed 12 November 2011
2
people found this review helpful

Great location with easy access, and a beautifully decorated room with an amazing view of the Bosphorus! The staff was very hospitable and catered to all of our needs. I definitely would recommend this hotel to friends and family! More

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abdul k
Springfield, Massachusetts
1 review
2 helpful votes
5 of 5 stars Reviewed 7 November 2011
2
people found this review helpful

We stayed in this hotel for three nights and we were really impressed.The rooms are clean and comfortable, we experienced real hospitality during our stay. Thank you Again. More

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Mustafa Kucukcakan, General Manager at Hotel Grand Star, responded to this review
10 November 2011

Our distinguished guests, We all work for the satisfaction of our guests during their visit with the hope that they will remember Istanbul with good memories. Taking into account the requirments ouf our guests, we make continuous efforts to improve our service quality and we prepare regular training seminars for our staff. Now we understand from your feedback that we... More

daisy i
Philadelphia, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

I stayed in Istanbul for business/pleasure trip for a couple of days at this location. The hotel is located in the heart of Istanbul. Easy commute to anywhere you need to go. Taksim Square is just across the street and offers all kinds of touristy and entertainment choices. The front desk staff were quite knowledgable and helpful in giving directions... More

Was this review helpful? Yes
Mustafa Kucukcakan, General Manager at Hotel Grand Star, responded to this review
10 November 2011

Our distinguished guests, We all work for the satisfaction of our guests during their visit with the hope that they will remember Istanbul with good memories. Taking into account the requirments ouf our guests, we make continuous efforts to improve our service quality and we prepare regular training seminars for our staff. Now we understand from your feedback that we... More

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Hotel Grand Star Also Known As

  • Grand Star Hotel
  • Grand Star Istanbul
Address: Siraselviler Caddesi No:45/1 | Taksim, Istanbul 34437, Turkey

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