This hotel is in a great location! We had airport pick-up since we were staying >3 nights (nice to have it included for free) and they were prompt and friendly. We had some issues the night we arrived that required calling our bank in the US and the staff were very friendly and helpful with this which made it less... more

Good localization, clean room, nice restaurant and the best staff. more

For what is a 3 star hotel it is very good. As long as you remember it is 3 stars you will have no complaints. The bedrooms are on the smaller side with not a lot of storage space. The service is 1st class and would not be out of place in a 5 star hotel, friendly, accurate, informative without... more

The Orient Express Hotel Istanbul raises the bar for other hotels wishing to match quality customer service. The top quality service stated when we were unable to obtain a cab because the Turkey Cab drivers were all after the higher fairs for customers disembarking the cruise headed to the airport. So we contacted the hotel and they arrange for a... more

It would be difficult to come across a more friendly genuine staff than the staff at the Orient Express. Nothing is too much trouble for them and everybody is made to feel special. This is a lovely little hotel in a great location and while the rooms are a little on the small side, there is so much to do... more

We stayed five days in Orient Express Hotel, Istanbul. First of all, the hotel is nicely located in Sultanahmet near most of Istanbul's major sights. Also you can take tram (nearest stop about 100 m from hotel) to shopping areas etc. Taxi ride to most other places cost around 5-7 euros. There is a restaurant and a bar in the... more

Our first trip to Istanbul and had the Orient Express Hotel recommended by friends.On arrival we were greeted by Ceren, the customer relations manager, together with cups of apple tea.We were provided with maps and told about the main points of interest. Our room, although on the small side, was well equipped and very clean with views over the Bosphorus.... more

Dinner at the Imbat Terrace Restaurant at the Orient Express Hotel Istanbul, Turkey Nov. 3 (for Kristen and Levant) Tonight we are eating 7 kinds of Turkish cheese, 4 kinds of olives--black, green, brown and purple, drinking Ottoman Wine, grapes from 3 regions of Turkey, Asian, European and mountains, while the Bosphorous Bridge lights up with stars of blue, white... more

After a day sightseeing it was a pleasure to return to the hotel to a friendly greeting, afternoon tea(free) and a dip in the pool. The Roof Terrace restaurant provides excellent food or just a pleasant place for a coffee. Having stayed at the President - also an excellent hotel - last year I was surprised just how much better... more