I stayed in Crystal Hotel as part of a tour group of a symposium from Pakistan from 16th October onwards. I was given Room 1817 on top which was extremely small with only place for the beds and the Air conditioning not working and a feeling of suffocation. I complained twice and only received the answer that it had been... more

The hotel was good, our check in and check out process was very quieck , breakfasr was very good , but the room was small. It was almost in Taqsim square and metro , taxi and bus was available without any trouble, very very good location. more

the hotel was below my expectations. I think management needs to improve customer service and the way they treat customers. It seemed like most of the customers who stay are one time visitors or tourists who will probably never come again, so they dont really care to maintain them. Few points to note: 1- We have paid for a room... more

Are you reading this as you make arrangements for your travels to Istanbul? Are you considering the possibility of staying at the Crystal? Listen to me: LOOK ELSEWHERE, and considered yourselves saved. I wish I had gone through the reviews earlier. It's harder to paint a more horrible picture than it has been painted in previous reviews, but believe me:... more

I spent 5 nights with my wife at Crystal hotel, it was good not real 4 stars but when choosing my room i tried to find front room, its small but in general it was good. they had renew hotel paints and rooms. it good when compare with same level of hotels more

Me, my daughter and my colleague enjoyed our stay in the hotel, that had an excellent location in Istanbul, pleasant and clean rooms and supportive staff. more

old building lying not friendly staff old painted rooms old bathrooms most lights were broken no iron no in room internet small room small beds more

This was my sixth trip to Istanbul over the past six years and I've stayed in a different hotel each time. My wife and I have tried Boutique, Tourist and International style of venues in Sultanahmet, Tunel and Taksim districts. The Crystal is a newly refurbished "four" star tourist class hotel in the Taksim district. The venue was chosen for... more

Stayed for 8 nights while attending an event in Istanbul. Room was ok - asked for a non-smoking room but found the room with an ashtray. Probably can't be helped - many people seem to smoke in Turkey. It was a reasonable size; not the double I booked, but a twin. Not much in the way of storage space, to... more