This was a business trip for a conference centred around the hotel. This is a real high quality place, and everything worked perfectly for us, all arrangements made by the hotel worked like clockwork. Rooms are well set out and we had a view of the Bosphorus, breakfasts were excellent with enough choice for all nationalities. The organised meals were... More

It is important to understand that I am more of a boutique hotel kind of person than a "grand dame" hotel kind of person. The Ciragan Palace falls into the latter category. It is typical of many old hotels around the world that have a spectacular architectural centerpiece (the palace) and a modern, more generic addition that houses most of... More

Went for birthday brunch. Outstanding. Redefines choice quality presentation taste and service. Imaginative inspired blend of taste sensations even with Turkish options. Gracious attentive and charming service. A real treat with a breathtaking setting on the terrace. Phone ahead for a booking on the terrace. Worth it. They loved children and nothing was too much trouble. A must visit.

My wife and I have traveled a fair bit and have stayed in many luxury hotels in the US and overseas. This hotel, was, by far, THE ABSOLUTE FINEST HOTEL, that we have ever stayed in. Granted it was very expensive ( e.g. Buffet Breakfast was 50 Euros per person), but it was absolutely worth it. The grounds are impeccable,... More

I was told that the Kempinski was the best hotel in Istanbul but I now understand that I should have stayed at the Four Seasons instead. The Hotel is tired and the rooms are average for the prices charged. The front desk staff are polite but lack the knowledge and savour faire needed for a truly 5 star establishment. I... More

Unhelpful staff: Unable to think out of the box. Ask them where you can get a breakfast and they point you to the nearest restaurant in the hotel. Not the restaurant that actually serves full breakfast. Ask them where you can have a drink in the hotel, instead of telling you all the options, they give you one option. People... More

I spent 3 days at the Kempinski but wish I stayed at the Four Seasons. The hotels are practically right next to each other, but the service at Kempinski was AWEFUL. I was upgraded to one of their largest rooms which was ok. However, look at the picture I've attached and you'll see how this hotel is such a patch... More

I spent 3 nights in Kempinski! My experience was terrible! The room rate was 695Euro per night which I believe to be world class hotel! However, it is hard to imagine how bad the hotel is! The room is so small and old which looks just like a 4 star hotel! The second day morning my wife discovered she lost... More

We spent four nights at the Ciragan Palace at the end of May. Everything about it was superb. We had a fabulous room overlooking the Bosphorus and in the midst of a city as vibrant and lively as Istanbul this hotel was a haven of tranquility, peace and indulgence. The staff were wonderful, the facilities super luxurious and the whole... More