Great hotel with professional and courteous service. Rooms are on the small side but clean and well maintained. Hotel offers a rather expensive airport transfer service, but to be honest its worth it due to the busy arrivals área, car is top class, clean and drivers very helpful. Sky bar restaurant on top floor of hotel is well worth a...
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Dear Valued Guest,
Many thanks for your comments regarding our services and staff during your visit.
Kindly be informed that our transfer service is run in accordance with IHG Brand standards. We provide our guests with a special airport welcome and transfer service in the latest model BMW or Mercedes.
We greatly appreciate your valuable thoughts and comments and look...
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After 15 years, this hotel is still freshening up whenever it needs to, and getting more and more skilful at giving the business traveller rest, recognition and a thoroughly professional and warm welcome. Have your shoes shined by the great guy that does it, and proceed to your room knowing that all will be top notch. Shan't bother to go...
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Dear Valued Guest,
Many thanks for your comments regarding our services and staff during your visit. We are delighted that you enjoyed your stay with us and rest assured that your comments will be shared among our whole team here and read with pride.
We look forward to welcoming you again at the Ceylan InterContinental Istanbul.
Yours faithfully,
Asli Balci
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Very good hotel in center of İstanbul. Have stayed only for 2 night, and found all completely ok. Service was excellent, staff very professional, friendly and good english spoken.
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Dear ,
Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride.
Faithfully yours,
Aslı Balcı
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it used to be a perfect place to stay in Istanbul. They do care much more the money they spend: breakfast is poorer and the fitness closes before 23.00. So if you come back late from a dinner or a business meeting, forget about it. The carpet in the room is dirty and I hope they will update all the...
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Dear Valued Guest,
Please be informed that our fitness center is open from 06:30 till 23:00. However, we are happy to open our fitness center at any time upon request.
Please accept our sincere apologies for any inconvenience this may have caused and please be assured that your comments have been passed on to the appropriate department for corrective action....
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This is Istanbul’s version of a 5 Star hotel and all things considered, it was classy, centrally located, and of course, super expensive.
I stayed for five nights for a conference. I prefer hotels like a Marriot Courtyard as the rooms are just as nice, but without the high price frills that come with a place like the Intercon. On...
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Dear Valuable Guest,
Many thanks for your comments regarding the services and staff during your visit. Kindly be infomed that due to our brand standards, we are always assisting our guests’ luggages even if there is only one piece. Please accept our sincere apologies for any discomfort this may have caused.
We do hope you will allow us the opportunity...
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The hotel is bit old and the rooms kind of reflect the same but the location is excellent. You can walk out and have breakfast in small restaurants just below and Istiklal street and Taksim is just around the corner (5 min walk).
We were given an excellent room with the view of Bosphorus. It is not in the city...
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Dear Valued Guest,
Many thanks for your comments regarding our services and staff during your visit.
We would like to inform you that our Hotel is, in fact, situated in the city centre and is 7 km from Istanbul’s old district.
We are delighted that you enjoyed your stay with us and we look forward to welcoming you again at...
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It was a really great stay, the location is absolutely perfect, it couldnt have been better up until it was checkout time, and as so it seems that they failed to even tell us the VAT tax on the rooms and didnt give us our "deposit" back.
They should be clear with those things and with their front desk customer...
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Dear Valued Guest,
Many thanks for your comments regarding our services and staff during your visit. Please be informed that VAT details are sent to our guests via confirmation before their arrival.
We would like to extend our sincere apologies for any inconvenience this may have caused.
We do hope that you will give us the opportunity to be of...
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During my recent stay at this hotel, I was thrilled by the level of hospitality of the staff. Knowing this was my first trip to Istanbul, he upgraded us to a suite with a great view of the city. The hotel for the most part is extremely clean and the staff is very cordial. The food at the hotel is...
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Dear Valuable Guest,
Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride.
We look forward to welcome you again at the Ceylan InterContinental Istanbul.
Faithfully yours,...
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Building is but old, but the staff is excellent and so is the service, especially the concierge. Very convenient location.
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Dear Valuable Guest,
Many thanks for your comments regarding the services and staff during your visit. Kindly be informed that our hotel’s building is 25 years old. However, we would like to emphasize our recently renovated lobby floor, reception, Club Lounge and City Lights Restaurant&Bar and Safran Restaurant located on the top floor of the Hotel.
We appreciated very much...
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First, the country is just amazing and different, cultural, nature, historical and just great! The hotel is also very very good, its very comforting, service and in a very central place.
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Dear Valuable Guest,
Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride.
We look forward to welcome you again at the Ceylan InterContinental Istanbul.
Faithfully yours,...
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