The Hilton Colombo was a great hotel and perfect for a couple of nights before going to the airport (although it is 1 hour 15 to 1 hour 30 minutes drive). It is situated in a busy part of the city centre but we were on the 17th floor in the executive rooms so did not hear any noise. Our...
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Dear TerryMinuit,
We are delighted that you had an enjoyable and comfortable brief stay with us.
Thank you for your kind review on our room and amenities, the Executive lounge and its offerings, and especially the team, who continually work hard to ensure the comfort and well-being of all our guests.
We hope to welcome you back to Hilton Colombo...
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After two weeks of exploring Sri Lanka (my fourth trip there) I enjoy ending up in the Hilton. Yes, the rooms are Hilton-style cookie-cutter, but they are just what I wanted. It's the rest of the hotel that I find especially appealing. For example, you walk over the bridge to the pool/tennis/gym area and find yourself in a tropical oasis...
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Dear NY Fund Guy,
We are delighted that your stay with us was a "perfect ending" to your Sri Lanka holiday!
Thank you for your encouraging review of the hotel, our service, facilities and restaurants, especially the Curry Leaf. It is indeed a pleasure to know that your experience with us has left you with a positive impression.
We hope...
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Like other reviewers, I have to agree that the rooms need a revamp. They look like they're still stuck in the early '90s, albeit very clean.
Whatever is lacking in modern touches is more than made up for by the service staff who are ever ready to please. The food is also very good; I never had a bad meal...
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Dear blackeyedpirate,
Thank you for reviewing Hilton Colombo, we are very pleased that you enjoyed your stay with us.
We very much appreciate your feedback on our service and especially our food offering. We have also taken note of your comments regarding our rooms. In fact, our hotel renovations are imminent and scheduled to be implemented within the next year....
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We stayed here twice during our recent holiday in Sri Lanka.
On both occassions our rooms were large, comfortable and well appointed. We found the reception and portering staff very efficient and welcoming.
We dined in Il Ponte, their italian restaurant on our first stay and enjoyed a very good meal and wine at reasonable prices. Three courses including a...
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Dear Walton2,
Thank you for your encouraging review of Hilton Colombo. It is a pleasure to know that you enjoyed both your stays with us and that you were happy with your rooms, facilities and service, especially our restaurants.
We very much appreciate your compliments to the team, from the Front Office to our restaurants and our pool. They do...
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Overall we are pleased with the stay at the hotel and can point to a number of "well dones" to the staff on site from the moment we touched down in Colombo airport. We had agreed a pick up through a friend but the driver failed to show. The Hilton man at the airport immediately helped, arranging a driver for...
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Dear Stephen_Lloyd,
We are very pleased that you and your family enjoyed your stay at Hilton Colombo. Thank you for your feedback on our airport service and the hotel, especially our rooms and Curry Leaf restaurant.
We sincerely apologise for the inconvenience you experienced in our Executive lounge. Rest assured we are addressing this matter to ensure consistent and high...
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My wife and 1 year old daughter and I stopped for 5 nights here, the hotel is very impressive, with pleasant reception staff and a very clean and spacious room. Sea view room was great too. Room service was very good too, orders arrived promptly and rooms were serviced every day and fresh towels provided. With the wide choice of...
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Dear frohlich99,
Thank you for reviewing Hilton Colombo, we are pleased that the hotel, our rooms and food offerings were to your satisfaction.
We sincerely apologise for the inconveniences you experienced during your stay. Rest assured we have taken your feedback regarding our Concierge seriously and are taking the necessary steps to improve our communications and pro-active service. Thank you...
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Had a good stay at The Hilton Colombo in Dec 2011. Efficient staff, great breakfast buffet and good clean rooms helped start our Sri Lanka trip on a good positive note.
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Dear Mumbaiya41,
Thank you for your kind review of Hilton Colombo. It is a pleasure to know that your stay with us set a positive tone for the rest of your Sri Lankan holiday!
We appreciate your valuable feedback on our rooms, service and breakfast buffet, and hope that you you will plan to visit us again in the future....
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I have stayed in the Hilton, Colombo several times and I can honestly say it's my home from home in Colombo. I love this hotel - from the front of house staff and their very warm welcome, to the wonderful (helpful) Business Centre staff to the variety of wonderful restaurants - the health spa - the gym - the pool...
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Dear dogwalker2011,
We are most delighted that you consider Hilton Colombo your "home away from home".
Thank you for your encouraging feedback on our service, facilities, rooms and especially your compliments on our breakfast offering.
We certainly look forward to seeing you again on your next trip to Colombo!
Yours sincerely,
Rudolf Troestler
General Manager
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Hotel is conveniently located close to the Sea with about half the rooms having Sea view, During peak hours it takes about 2 hours to reach the airport. Hotel has all modern facilities including gym, business centre, tennis courts, swimming pool, lounge bars & several restaurants serving local food and other international food. Staff are very helpful and friendly, Overall...
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Dear JJMumbai,
We are very pleased that you enjoyed your stay at Hilton Colombo. Thank you for your encouraging review of the hotel, our facilities and service.
We hope to welcome you back in the future.
Yours sincerely,
Rudolf Troestler
General Manager
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We stayed here on our last night of our Sri Lankan trip!!! It's a lovely hotel right in the middle of all the hustle and bustle of the Sri Lankan Capital!!!
The hotel is very grand and has lots of restaurants to choose from and had a great atmosphere!
Very friendly and helpful staff at the check in desk and...
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Dear Littlewoodsy21,
Thank you for your review and especially your recommendation of Hilton Colombo. We are delighted that you enjoyed your stay and our hospitality.
We very much appreciate your kind feedback on our service, facilities, restaurants and of course, the cake patisserie. Our pastry chef will be most pleased with your comments!
We certainly hope that you will stay...
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