Thisis a hard property to review as everything was very good except for one item. Overall the rooms are very well equipped with good bathrooms, showers, comfortable beds, eating and cooknig areas, washing machines and furniture. They are very comfortable indeed. Staff are warm and freindly, and the breakfast is excellent with a mixture of local and international dishes as...
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The first thing to note is that these are suites, mostly, with 3 rooms. You even get a washing machine and full kitchen. To this, add the Hilton brand and great staff. So, if value for money for, say, a family of 5 was measured, there is simply no contest, this place wins hands down.
If you discount value for...
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Dear KT785,
I am most delighted by your kind review of Hilton Colombo Residence. Thank you for your feedback on our suites and amenities.
Thank you also for your generous compliments to my team. We place the utmost importance on making sure all our guests are comfortable and their needs tended to throughout their stay. Getting feedback from guests such...
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Have stayed at colombo residence for a few times last year and hence this review is an average of my experience at this property. The service is good and staff is very charming and always ready to help. However the rooms can be better appointed. The f&b needs a total revamp, including training. Overall a good experience but could have...
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Dear navin n,
I thank you for continuously choosing Hilton Colombo Residence last year despite our shortcomings.
Your review has been helpful to us; thank you for your analysis in terms of service and suite interior. My team is dedicated to providing premium service and product offerings, and will continue to work hard to uphold the high standards expected of...
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We stayed at this hotel for 3 nights during New Year's Eve and had an amazing experience. The staff at this hotel is awesome! They were genuinely interested in ensuring that our stay was comfortable. Through our stay at the hotel they made us feel at home. The front office staff went out of their way to make arrangements for...
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Dear Joel D,
Your review of Hilton Colombo Residence has certainly motivated my team – I thank you for your wonderful comments and most importantly, for choosing to stay with us.
It was our pleasure to ensure your parents celebrated their 48th wedding anniversary well – thank you for your gratitude and your comments on my team’s effort towards this....
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The staff are exemplary at this hotel. The space is comfortable and the rates were very reasonable for the level of service. Efficient, clean and charming.
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Dear Traipse_007,
Thank you for your review and especially your kind compliments to my team.
I very much appreciate your comments on elements travellers find most insightful - spaciousness, comfort and rates. Your comments on the level of service shall be passed on to the team.
We look forward to welcoming you back at Hilton Colombo Residence in the future....
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The two bedroom apt was spacious with a fantastic view (18th floor). Equipped with whatever you need. Room service was prompt and food was excellent. The airconditioning was excellent and check in was handled very promptly and efficiently ( there were 40 of us). Recommend this place.
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Dear golfguroo,
My team and I am very pleased you enjoyed your stay with us.
Thank you very much for your kind feedback on our apartment, facilities and service.
We are also grateful for your recommendation of Hilton Colombo Residence and look forward to welcoming you again soon.
Warm Regards,
Manesh Fernando
General Manager
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Commonly known as Jaic Hilton within the auto and taxi circle. 20 minutes walk from Galle Face. A 33 floor building with all apartments from 2/3 BR with top class service.
Pool, gym, pool table, pool side rest (they serve a sumptous pool side buffet lunch on sundays only) - all on level 3.
Staff is very friendly and did...
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Dear RasikMalhotra,
Thank you for your kind review. I am very pleased you enjoyed your apartment, our service and facilities, including our gym, swimming pool and the tennis and squash courts.
My team are delighted to receive your compliments and I thank you for your note on your dining experience as well.
Overall, I'm glad you enjoyed your two months...
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My friends and I stayed at a 3 bedroom suite at the Hilton Residence for 4 days and had an amazing time. The room was spacious and very comfortable. Amenities were plentiful. Service was impressive as well, when compared to all the other Hilton's I have stayed at. The place is centrally located and has a couple of good restaurants....
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Dear sclife,
Thank you for your wonderful comments on TripAdvisor – I appreciate your kind note on the suites and its spacious layout and amenities; the location of the hotel and most importantly, you recommendation of Hilton Colombo Residence.
My team will be very motivated to hear your words on the service we have offered you and your comparison of...
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I stayed at the Hilton Colombo residences over a 3 week period in Feb/March this year.
It was a superlative experience in every area - from the personalised service, the ever obliging, friendly staff who went far beyond the call of duty, spacious apartment, well equipped Gym and swimming pool - the list goes on - to my favourite -...
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Dear JP_Toronto,
Thank you for choosing Hilton Colombo Residence for your stay! Your review of your stay is most appreciated. I thank you for your wonderful comments on team members and special mention of Shehani, Victor, Mohommed, Bevan and Sesha; your comments will be shared with the team.
I appreciate your comments on the food and beverage experience; gymnasium; swimming...
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The best thing about the hotel is its friendly staff. They really do their best to make you feel at home. The appartments contain everything you need to have a great stay. The Wifi is not included in the regular rate, but weekly rate is not too bad.....if you get the speed they promise? I guess this depends alot on...
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Dear Adventureseeker1,
Thank you for your review of your stay at Hilton Colombo Residence. I am most grateful to receive your feedback on the team and their friendly demeanor; your review on the live music and the recreational facilities.
I apologize for any delays that may have happened during a delivery of an in-suite dining order.
Should you have any...
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