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I stayed in the hotel for three nights for a conference across the street. I requested for wake up calls the three mornings I was there - they called the first morning and failed to call the next two mornings. No apologies were given. My shower didn't work the first morning and had to go next door to shower. This... more
Dear Dondi81, Thank you for your recent review of Angkham Hotel. I sincerely apologise that your recent stay with us did not meet your expectations. I have spoken to the Front Desk staff regarding the wake-up call and the massuese issue and have put in place new procedures to ensure that guests will not be inconvenienced in the future. In...
We were picked up at the airport and shuttled to the front door of the hotel. On arrival, we were greeted with friendly staff and and checked in promptly and efficiently. We found our room very spacious and tidy. Transport out into the main city was quite convinient, and we always returned to find our rooms had been remade. The... more
This would be nearly the worst Hotel Ive stayed at. Payed top dollar for a suite room, this was the only choice we had being that there was a conference on in Vientiane that weekend. I wanted just a Hotel with a pool, and a reasonable room. The pool was empty, the Hotel was a long way from town, which... more
Dear Rickyb62, Thank you for your feedback. It is disappointing to hear that we did not meet your expectations. I am glad to report that we have taken your comments on board and have addressed the issues you have highlighted. We trust that you will choose to stay with us again and experience a pleasant surprise. Kind regards, Khamhong Angkham...
Did not have high expectations of a hotel in a developing country but decided to give it a go. I was greeted at the airport by staff and taken to the hotel. The lobby was nice and the all staff were quite friendly and most spoke some form of english. The thing that stood out was the size of the... more
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