The hotel was fairly new. Rooms and bathroom were clean and prices were reasonable. Staff were always smiling. Service was great. We reported an aircond leak, and the manager came immediately with the service engineer to fix it right up. The location is great, with many restaurants and sights within walking distance. more

We had two one-night stays at the City Inn and loved it both times. The hotel is well-located, a short (5-10 min.) walk from the heart of Vientiane. Rooms are simple, but spacious, nicely decorated and sparkling clean. There is a small wardrobe to hang/stack clothes. Good air conditioning, plenty of English language TV stations, a small balcony, and complimentary... more

Very good value for the money. The hotel is well located, easy walking distance to restaurants and the different sites to visit around the city. The rooms are simple but large and modern. Breakfast is ok! Don't forget to ask for a soft pillow! more

The hotel is in down town Vientiane - easy walking distance from the River, Restuarants and Night Life - Rooms are above average for 3 star, clean and spacious, breakfast is also above average ( they actually had cornflakes) - more

A new hotel with very well-kept rooms. Both my partner and I loved the room that we stayed in. The decor of the room is nicely done up. The hotel is within 10 min lovely walk to the centre of the city. One good thing about City Inn is that it is tucked away in a non-busy street. Highly recommended! more

This is an overpriced hotel for Laos and a bit far from the river to be called a "convenient location." The manager, Mr. Bhavin, mishandled our corporate reservation and then was fairly disinterested in resolving the issue choosing to deal with it by telling us that we "may or may not have a room for you." For the one night... more

Pros: - Nice modern room - Free wifi - Hearty breakfast in a nice dining room - Very reasonable restaurant - Great walkaround location. Close to action, but far enough away to not be loud. - Roomy Cons- - Staff not very english equipped. - Not great at arranging local tours or things to do. If you are looking for... more

This hotel grows on you....it has its pluses and minuses and really depend on what you are looking for in a hotel The pros : - Very Clean Bathroom - Very Hard Bed - Best Brekkie in Laos with made to order Boiled Rice & Eggs - Friendly Staff - Close to Morning Market - Free Wifi Cons : -... more

We stayed 3 nights in this brand new hotel. Very good location at walking distance to many interesting things (cultural or shopping). Friendly staff that recognizes us when they see us (no need to tell your room number...) Yummy breakfast (i love noodle soups) Rooms are clean with shower and bathtub. Free internet We were very happy of our stay. more