This is a great Hotel. I stayed there for 4 nights, it was minus 30 outside, and it was very nice and warm inside. They made me feel really great. The pool and Sauna was superb. A bit pricy, but it was worth it. More

I travel a lot, and for me is very important staff's attitude.How did they great me, smile and speak. The staff is really hospitable and helpful. I liked breakfast at Marco Polo restaurant and health club with free buffet on Sundays. Location is quiet, old centre. I spent a nice time at this Hotel. More

Stayed here on a work trip and attended a conference. Was perfectly good hotel, a very good hotel porter has been most helpful, and on hearing me telling reception how hot my room was and that even though I switched my heating off it still was blowing out hot air he offered to have my windowed opened. He even came... More

Stayed in this "hotel" for one night. At check-in the price was 55000 and in the morning 60000. Internet didn't work, Aircondition didn't work. Rude staff (Ivan) who ignored complaints. Stay away at all costs! More

Had an 11 Night Stay in the Ramada Plaza. The Hotel used to be an Intercontinental with Casino, Nightclubs and good food. It isn't any more..... Rooms an OK space with Kingsize bed and good work desk and free wifi - I understand that the quality of the wifi varies and some rooms are in blackspots with no signal. I... More

Especially the location of the hotel is very good. We had a great stay,quite and clean rooms, lovely food, helpfull friendly staff, great. I'd stay in this place again if I visit Astana again.. More

I have spent 3 days at this great hotel with my collegues. During our accomodation we received excellent service. It would be a perfect choice for those who travel for business and pleasure to Kazakhistan. More

During the whole week of our stay at Ramada hotel Astana I and other representatives of our group had received an excellent service with a high standards. I was really impressed with a promt fulfillment of all demands by banqueting staff and IT guys (we held a conferance there). Among all other countries travelled to only in this city we... More

Outdated rooms, with a smoke smell in nonsmoking area. I was registered with the wrong name and the concierge spent 15 min to identify my personality, and finally declared that my booking was not confirmed. The swimming pool was good, if not empty. The showers with broken taps. The buffet was ok. More