Given the prices and the location you would think this hotel would be a prime choice. Think again. It charges top prices, but its old, smelly in places and the staff are untrained, and although willing unable to do much of anything. More

This a a big riverside hotel. I stayed on the club level and was, to say the least, underwhelmed. The facilities were adequate and certainly very clean. However, the hotel was very sterile and old fashioned (1970s not 1870s). Finally, I was not pleased with the add on costs which increased the price of the room from average to high.... More

This is part of my 12 day Vietnam and Cambodia tour. The hotel are booked by the travel agent. I have to be honest, this is the lowest ranked among the hotels I stayed on this trip. The hotel location is acceptable as it is at the edge of the river and has a nice river view. It is within... More

The room seemed a little dated and sterile for the price (we are in Cambodia, people) but over all it was good stay. Good location on the river and it had a nice pool. The highlite was they had an awesome band playing in the bar, playing covers of popular American songs that were probably better than the original artist.... More

We stayed a couple of nights in the hotel in December 2011. Reports on TripAdvisor had left me feeling unenthusiastic, but the hotel exceeded my expectations. First - the staff couldn't have been nicer. Really pleasant people. Second - the food was nourishing and plentiful. Third - the hotel was clean (but see below). Fourth - the view from our... More

This is a very confusing hotel, large grand , lovely foyer, bars, pool and exterior BUT dreadful rooms, in desperate need of renovation, with bubbling plaster on the wall, shabby furniture and a truly disgusting bathroom with cracked tiles, some badly replaced with mismatched but worse, splintered door, black mould on all tiles, cigarette burns on basin area (no smoking... More

The facilities are OK, albeit not luxurious. Nice but expensive pool area, standard asian focused breakfast, great gym. However, the service attitude of the hotel management is abysmal. We needed to confirm another hotel reservation online and paid USD 3 for using a computer for ten minutes, which incidentally is outrageously much. Turns out they haven't upgraded the browser software... More

This is a large 4* hotel beside the Mekong River. Try to get a room on the river side. However, the location is not the best if you like walking to local amenities. Basically there is very little close to the hotel and you need a tuk tuk to get to any descent outside restaurants, massage, etc. The room is... More

This hotel is decent and reasonable value for money. I have stayed twice within the last 6 months. This hotel is somewhat dilapidated. Its in serious need of some money to be spent, to retain its level, which is probably also why Sofitel chose to build a new hotel close by, and abandon this location / these buildings. The price... More