After booking a 2 bedroom apartment online, I recently had a 3 night stay at this hotel. I checked the it web site and it looked quite nice and offered reasonable services at a good rate. Surprise surprise, its nothing like what is portrayed on the web site. Although the staff at reception were helpful enough and try hard, they're up against it as the place is just so old, tatty and basically grotty it off putting. My 2 bedroom apartment, while spacious enough had a huge kitchen sink complete with over head rangehood, but no cooking utensils or stove. [not that i was going to use it anyway] An electric kettle sat proudly with cups and saucers, but no tea or coffee. And none are offered either. The bathroom had no hot water the first night/morning, because WE forgot to turn the hot water service on! It might have been good to be told about the switch on the kitchen wall to turn it on. The horrible dirty old wooden furniture was absolutely covered in cigarette burns as well as... more