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All 31 Yerevan hotels »

BEST WESTERN Congress Hotel

3.5 of 5
Hotel amenities
1 Italy str, Yerevan 375010, Armenia
Ranked #6 of 31 hotels in Yerevan
4.0 of 5 stars 72 Reviews
BEST WESTERN Congress Hotel
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72 reviews from our community

    Trip type
Traveller rating
    26
    35
    6
    5
    0
Date Rating
Ottawa, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Went there in April 2012 for 10 days. Staff was very helpful & friendly. Rooms were a bit small but clean. It was too cold to use the pool, but the pool setup is great. Location of hotel is perfect and at 5 min walk from Republic Square. Very good value and I would recommend Congress without hesitations.

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See 2 more reviews by VirBas for Yerevan
Chiara Figini, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review
14 May 2012

Dear Valued Guest, Thank you for taking time and sharing your comments about our Hotel. It has been the pleasure of Best Western Congress Hotel team to welcome you at our venue. We are constantly trying to provide each of our guests with high quality service and we are glad that our accommodation and the service were to your liking.... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

The hotel is within walking distance to Republic Square. There are many restaurants within walking distance, too. The staff was friendly and helpful. There’s a currency exchange and an cash machine in the hotel. I even coordinated a historical tour through the hotel, which turned out to be great. An overall great week’s stay

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Chiara Figini, Guest Relations Manager at BEST WESTERN Congress Hotel, responded to this review
21 May 2012

Dear Guest, Thank you so much for the positive comment. We are pleased to read that your stay was comfortable and that you have enjoyed everything about our Hotel included the location which we know how important is to make easier visiting the city. Thank you again for staying with us and looking forward to your return. Sincerely, Emma Karapetyan More

Brussels, Belgium
Top Contributor
55 reviews 55 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 27 March 2012
3
people found this review helpful

As I was going to hold meetings with ministries and other governmental institutions, this hotel was just perfect. It is just a few minutes to the Republican Square, where all the governmental buildings are. Although the room is not so big, it did not matter very much since we were out most of the time. The staff specially in the... More

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See 4 more reviews by Exelcis for Yerevan
Tbilisi, Georgia
1 review
5 of 5 stars Reviewed 27 March 2012

This is my second year of trips in Yerevan, and I have never stayed at a different hotel. I would thoroughly recommend the Congress Hotel as a good place to stay whilst visiting Yerevan- The hotel is situated very centrally, 1 minute walk from the center. The food is good here, with a comprehensive breakfast and a nice selection of... More

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Manimanbat
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 29 December 2011

A lovely clean hotel, decent food in the restaurant and excellent rooms. Staff very helpful and friendly. Yerevan was a fascinating and welcoming place to visit. Especially the Cafesjian Museum of Art and The Cascade with an amazing music venue at the top, overlooking the city. The air quality in the city is very poor.

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Hilliard, OH
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

The staff was very good - efficient, pleasant, and professional. I forgot a couple of items (ethernet cable and converter for a three prong outlet) and the hotel was able to provide them for me. I should also add the entire hotel now has wifi. (Previously it was wifi in the lobby and ethernet in the rooms.) The rooms aren't... More

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See 9 more reviews by squigoh for Yerevan
Rawalpindi, Pakistan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 November 2011

I visited Yerevan in April 2011 and stayed in Congress hotel. Excellent hotel, excellent service, ver polite and courteous staff. Good food and clean rooms. The room i stayed was not so big and walls were not hard enough to conceal sound of neighbour room. Rest it was wonderful place at wonderful location near Republic Square.

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Shrewsbury
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 November 2011
2
people found this review helpful

I was part of a education team visiting Yerevan - and the Congress Hotel was recommended. Basically it is a great place to stay. The biggest plus is the staff - without exception they were all smiling and genuinely friendly and willing to please. Quite a few Hotel Management students getting some practise and earning some money. All spoke English... More

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Geneva
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

I've spent a week in Best Western Congress Hotel in Yerevan on business and overall it proved to be a good choice. The hotel is centrally located, just a short walk away from Republic Square. The reception staff was helpful and efficient. The rooms are clean and nicely decorated, but no frills. I had a good size bathroom with a... More

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Damascus, Syria
Top Contributor
73 reviews 73 reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 31 October 2011

Before traveling I checked your reviews about the Congress Hotel. I really had my doubts about the reception; maid service and overall poor service by the employees. After my three day stay I found all these negative reviews were false!! The Check in was tops, very professional and polite. The maid service I had each day was very good and... More

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See 8 more reviews by ThomasfromDamascus for Yerevan

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Additional Information about BEST WESTERN Congress Hotel

  • Best Western Yerevan
  • Yerevan Best Western
Address: 1 Italy str, Yerevan 375010, Armenia
Price range (per night):* INR5,684 - 8,527

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BEST WESTERN Congress Hotel
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