This hotel may look ok but comes with abusolutely terrible service. Even worse than 2-3 star hotels. I used the Panorama Bar on a top floor to cool down and work, escaping from the terriblly hot weather in Hue. I arrived there and ordered a "iced black coffee." It should have been a simple order for them. I then got... more

This hotel surpassed expectations. The check-in/out procedure was very efficient and trouble free. Rooms were large and clean with all the amenities one would expect of a four/five star hotel. All the hotel staff treated us as their guests and the restaurant and bar staff were particularly friendly and courteous. Internet access was free. The hotel is centrally located and... more

Being recommended by some of my experienced friends, we finally chose Imperial Hotel Hue for my stay during my second visit to Hue, Vietnam. The Hotel offered very warm welcome from the airport to the Hotel's Lobby. Bellboys, front office's staff and even F&B staff called us by our name. We felt at our sweet home. Hotel's design and interior... more

really pleasant surprise with this hotel , big entrance nicely decorated , everything a little bit kitsch but we are in Vietnam!! big room with nice furniture, very clean, excellent staff with some good English knowledge excellent prices booking directly with the hotel. pretty good breakfast more

This Hotel have a original architecture , located in centre of Hue, 80m from Truong Tien bridge. Very good spa service and wonderful casino , gym room and swimming pool even lovely. I like this hotel and hope to go back agian ! more

Just say that I stayed at Imperial hotel to particpate in the annual workshop organized by ASAIM. My colleagues and I highly appreciated the hotel facilites and services , from bedroom to meeting facilites and service are made at personal details. Have in mind that all of us, 120 persons have the same comments on the hotel. It was really... more

In some ways, it's a little difficult to fault this hotel. The location seems to be as good as any in Hué, the service is pretty efficient and the rooms are very clean. Breakfast was also good and you have a great view over the city during the daytime (even though it's not the most picturesque city on Earth). The... more

As is the norm in Vietnam, if you are a foreigner, you will be ripped off. This was true, also, in the "5*" Imperial. We were charged $13 for two local beers in the bar (as there was a band playing and when the band plays, drinks prices are doubled, even if you are a hotel guest). The staff have... more

In fainess we only stayed at this hotel for half a day. We heckedout of our hotel (the victory) and tried to change our evening flight to alunh timeflight. Vietnam airlines would not letus change unless we bought new tickets. We deided to buy the tickets and surprise surprise they do not take credit cards at the airport. Faulty towers... more