Very nicely presented rooms. Nice modern bathrooms also. Good breakfast though may have to wait for a table.

No smoking rooms, but smoke smell, and terrible mold smells (we tried four rooms). Marginal Air Conditioners. No hot water in some rooms (problems were being worked on). Pool could not be used after dark, since they do not turn lights on. Must be better hotels for the price.

I have come to Hue many times. That was the first time at I got an elegant, good service hotel at a lower price than before. The room is well furnished. Very clean. Nice furniture. The staff is very friendly and helpful. Delicious breakfast, well suit my taste. I have talked with the manager a couple of times. He is... More

i ve been to hue vn countless time and it is hard to find a elegant hotel with decent prices than i found hue smile it was newly built and the prices weren't to high customer service was great rooms was well furnished i would recommend this hotel to friends and family

My wife and I spent 2 nights at Huesmile hotel. We wanted a relaxing spot to rest. We could not have asked for a better hotel! The rooms were very elegant--catering to every wish. The hotel is located right in the heart of Hue city. Staff were very friendly and helpful We only wish that we could have spent more... More

Beautiful, new looking hotel. Our room was lovley but it took one of the poor staff members half an hour to get the hotwater running. reception staff's english was not great, breakfast was not very well suited to western tastes room service was abominable. the massage/spa is in the basement car park, cheap but not very inviting. the pool was... More

I stayed at Hue Smile for 2 nights with my tour and experiencing the worse services ever. The receptionist was so rude. There was a misunderstanding but she was screaming on top of her voice to me, also came forward to grap my arm closer to the desk which gave me a good black bruise on my left arm. The... More

Spacious, comfortable rooms, very modern. Nice bathrooms including a bath shower. Very helpful and friendly staff. The fact that the hotel only had one lift, meant long delays at busy times of the day. (eg. breakfast) When we were staying there, the swimming pool and sky bar had not been fully constructed. Breakfast was buffet style but didn't cater well... More