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All 285 Ho Chi Minh City hotels »

Crystal Hotel

Hotel amenities
70 Nguyen Trai Street | District 1, Ho Chi Minh City, Vietnam
Ranked #184 of 285 hotels in Ho Chi Minh City
3.5 of 5 stars 18 Reviews
Crystal Hotel
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18 reviews from our community

    Trip type
Traveller rating
    4
    2
    6
    3
    3
Date Rating
london
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

We booked another hotel before arriving in Saigon, but weren't happy with the room so we only stayed the one night and went looking aroundl. After looking at various hotel rooms in the area we came across the Crystal Hotel. We were pleasantly surprised and booked a room immediately. We booked a room with windows at the back of the... More

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Minh Quach, Manager at Crystal Hotel, responded to this review
10 December 2011

On behalf of the team at Crystal Hotel, I would like to thank you for the feedback you have provided based on your recent stay with us. The staff and management at the hotel strive towards providing a friendly and professional service and the feedback you have provided assists us continuing to provide the best service possible. We appreciate that... More

Dublin, Ireland
1 review
1 of 5 stars Reviewed 23 July 2011

Booked online based on others reviews (kind of a rushed booking) The area was not great & I got mugged by 2 locals on our way home from dinner/nite out (we only had 3 drinks so were not drunk) the roads are crazy to cross so we were being cautious as we were not sure if it was our hotel... More

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Minh Quach, Manager at Crystal Hotel, responded to this review
21 August 2011

I am writing in response to your feedback regarding your stay at our hotel. Thank you for bringing the situation to our attention. We value your feedback and strive to ensure that all our guests have an experience that exceeds their expectations. I would like to take this opportunity to apologise for inconvenience that you experienced in the early morning... More

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Krakow, Poland
Top Contributor
173 reviews 173 reviews
Reviews in 105 cities Reviews in 105 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 27 August 2010

This welcoming hotel is operated by the Vietnamese, who do not speak English but are friendly and smiling. Breakfast unfortunately very weak, but well-equipped rooms, air conditioning ok, wifi working in peace though sometimes the connection is terminated. Situated in the tourist district with many restaurants. In room fridge and TV with over 100 channels. However, single room rates too... More

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Minh Quach, Manager at Crystal Hotel, responded to this review
10 September 2010

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future. We hope to see and serve you again in a beter way when you come back. More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 May 2010
1
person found this review helpful

Booked this hotel through internet after going through various reviews in HCMC. We checked in at 10pm at night and found the gentleman on reception had great english, was helpful and very friendly, he even insisted on carrying my bag even though we used the elevator. The daytime receptionist was also helpful but obviously used to time wasters and seemed... More

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Minh Quach, Manager at Crystal Hotel, responded to this review
25 May 2010

I am writing in response to your feedback regarding your stay at our hotel. Thank you for bringing the situation to our attention. We value your feedback and strive to ensure that all our guests have an experience that exceeds their expectations. I have discussed the situation with our team member and will address any necessary changes required in order... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 22 April 2010

This was the first time my friend and i travelled in Asia and stayed 4 nights at Crystal hotel in HoChiMinh city, Viet Nam. We were excellently impressed by the hotel's warm welcome. The hotel is an good location only a short way from backpacker area where you can get tour information and enjoy a nightlife, but the hotel is... More

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Minh Quach, Owner at Crystal Hotel, responded to this review
9 May 2010

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service... More

Sydney
1 review
3 of 5 stars Reviewed 21 April 2010

We stayed there 2 nights, the room was clean, the bed was comfortable. We were able to sleep well at night. We will choose to stay there again next time when we return to Saigon!

Was this review helpful? Yes
Minh Quach, Owner at Crystal Hotel, responded to this review
9 May 2010

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on Tripadvisor site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service... More

Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 February 2010
1
person found this review helpful

Good value. Had no promblem sleeping everynight.,Good location,Restaurants and shops are close by,Staff are increadibly helpful and friendly. We enjoyed to stay there.

Was this review helpful? Yes
Minh Quach, Owner at Crystal Hotel, responded to this review
9 May 2010

We would like to thank you so much for your stay with us and have been highly appreciated in your greatly valuable review & rating on hostelworld site that encourages us to improve increasingly our good service given to guests in the future and we are also so glad to learn that you were happy & satisfied with our service... More

Northern Territory
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 23 July 2009

Booked 3 nights through ratestogo and only stayed one night and wouldn't have stayed for that one either if we hadn't had a long trip beforehand and arrived at night. The older lady at reception was rude and tried to rip us off with the exchange rate so we paid in US Dollars finally only to realise the next day... More

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See 3 more reviews by touristo53 for Ho Chi Minh City
Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 September 2008
2
people found this review helpful

I'd book the hotel through ratestogo.com and for a single room with windows at USD25.00 per night for two nights. On checking-in, I was brought to a room next to the staircase with two small ventilation windows (unopened) close to the ceiling, When I said I booked for a room with windows, the owner replied that this is what is... More

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Mabalacat, Philippines
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 12 May 2008
2
people found this review helpful

disaster! next time follow your instincs. before booking this hotel i already have bad feelings about it but its the only budget hostel i can find on the web with vacant rooms, so eventually i booked one night. our train from hanoi arrived early in ho chi minh it was 30hours train ride. so we ride a taxi who currupted... More

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Additional Information about Crystal Hotel

70 Nguyen Trai Street | District 1, Ho Chi Minh City, Vietnam
Price range (per night):* INR1,170 - 1,728

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Crystal Hotel
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