From extremely courteous staff who were ever willing to be of assistance, to a regular hourly mini bus to the city, this is one hotel that defines luxury! Conforming to the finest traditions of hospitality, this hotel does indeed feel like a home away from home! I will highly recommend it to the discerning patron! Contributed by: Vishal Tiwary (Singapore)
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stayed in windsor for a business trip last Oct.there are two things i remembered deeply.first one ,because of my carelessness,i forget to take away my removable hard disk when i left the hotel.in the disk ,all of my reference and documents are in it,so it is very important to me. what's worst, i didn't know until the second day. i...
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Richard, Your review was indeed a delight to read. A Hotel is bricks and morter it's whats inside that counts. We are extremely pround of our staff who indeed understand the words of servive, but most imprtant of all responsibilty, you discovered that at Windsor Plaza Hotel, we care. Thank you for staying with us and we look forward to...
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Convenient location if your interest is mainly in the Chinese section of Saigon. Hotel located right above the An-Dong market, so you'd need to take the hotel elevator to go to its fourth floor to check in. Hotel provides free and convenient hourly shuttles to downtown Saigon. No wi-fi in rooms or lobby. Temperature impossible to adjust to confortable. Nowhere...
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Your comments are most greatfully accepted and your areas of concern will be addressed. We appreciate feedback from our valued guests, if we lack in areas, I can assure you, we take comments seriously, and they will be rectified. We look forward to your return.
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Spent over a week in this hotel (Not just a couple of nights) so I am totally qualified to rate it.
There are different quality De-luxe rooms, most are very average, but some are somewhat better and tend to be reserved for Travel Agents as complimentary upgrades (in my experience). The breakfast/Buffet restaurant on the 4th Floor seems to have...
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We thank you for your comments although not all were flatering, however we take all reviews of of guests stay will us with a great deal of concern, and I can assure you we will work very hard to improve and recify the areas and all points that you made. Our thanks again for your most valuable feedback, it will...
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Stayed in this hotel during a work trip in Oct 2011. This hotel is generally nice, clean and has friendly staff who are rather accommodating. The breakfast and lunch spread is GREAT, tasty, a good spread.
I also tried the hotel spa. Asked for a traditional massage and was pleasantly surprised when the masseur used hot stones on me (hot...
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Thank you for your review, which is extremly important to us. We want to ensure all our guests are treated with the highest respect and when, as you have, highlighted areas of conbcern they are indeed our concern and will be acted upon. Your comments are most valuable to us and we look forward to your return visit.
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Overall a good hotel. The staff were very friendly and accommodating. The breakfast was tailored toward the local market though this was to our liking as we wanted to experience as much Vietnamese cuisine on our trip as possible. One of the days of our stay happened to fall on my birthday and we were surprised to return to our...
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Thank for your review of you stay at Windsor Plaza Hotel. Our breakfast buffet is indeed the biggest in the City and we try our best to provide the widest of choices. Surprises are always nice and we are delighted the enjoyed your "BIRTHDAY" suprise. Our staff do offer all our guests the very best in Vietnamese hospitality. We look...
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Poor buffet experience. Staff were unable to find us a place in a non smoking area, despite booking early. Staff were generally friendly, but we were unable to hear each other speak because of the bass from the sound system. A buffet tailored towards the local, not Western market, the food reflected this.
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Thank you for your comments, though disappointing to hear of your experiance at the buffet. We at Windsor Plaza Hotel, and Cafe Central where you dined, try our upmost to please all guests and we do not draw lines. Your concerns also concern us and will be investated. Thank you for your comments.
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Accommodation here was VERY expensive in comparison to the other 8 or 9 hotels we had stayed at during our 4 week stay in Vietnam. The rooms are very nice but fairly basic. Be sure to be in a room high enough to avoid the base from the nightclub downstairs. The view from the top floor is outstanding! there is...
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Thank you for sharing you thoughts in your review. I am so pleased you enjoyed the Buffet at Cafe Central, it is the biggest and best in Saigon with tastes for everyone. All guest reviews are treated with concern by our Team to ensure we always to deliever the best in service.
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Does not deliver the 5 star experience which they claim to be. I think 4 star is more appropriate, so look elsewhere like the Sheraton if you are going to be paying 5 star prices. No free wifi is a big negative for me. The lobby is small and often packed with large tour groups. Rooms are clean and decent...
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Thank you for your review, it would seem you did not have the same experiance as many of our reiwers have had. Your comments of course are welcome and thank you.
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This was my forth stay at the Windsor Plaza Hotel, this last stay reinforced my impressions from my previous encounters.
I have found the premisus and the staff to be of 5 star and above quality.
The staff are a delight to be around and can not do enough to help.
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We at Windsor Plaza Hotel are delighted that your return visit with has was successful and we again were able to provide for you the comforts in your "Home away from home". We do indeed look forward to your return.
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