Our family of 3 adults have just returned from a very enjoyable 5-day holiday in HCMCity, thanks in part to the wonderful staff at Family Inn Saigon where we stayed. We originally booked 2 Deluxe Rooms, but one got upgraded to Senior Deluxe at no extra cost. The rooms were very clean, large and well-furnished. However, on the second night... More

It's second time for me in there. I'm appreciated with hotel services, nice hotel, good swimming pool, good location, foods delicious, friendly staff, especially Ms.Lucy she is helpful, lovely girl, friendly. Thanks for all staffs in Family inn Saigon. REAK SON

I stayed at this location for 2 nights (April 23- 25) and was very dissapointed. I had booked this hotel on Agoda after reading reasonable reviews on tripadvisor. I paid the extra money for the "better" room. Upon check-in, we were taken to a room on the 10th floor that was small and clearly not a "better" room. The furniture... More

dont ever stay at this place. The first day we checked in, they gave us a tiny room that has nothing of a deluxe room we paid for. After showing them our voucher, they moved us to a bigger room. They still use the actual key for the rooms. so outdated! the water pressure was so poor. There breakfast has... More

Stuffy slow lift! They need to check cleaners go around the whole room. We found yucky spot far side of room on the floor, despite rest of room and bathroom being very clean .

The room was clean and was the most comfortable bed I slept in in Vietnam. Excellent breakfast, and shower. Staff were not helpful however.

We ended up here because the Asian Ruby 3 was booked up, so we had to change to the Family Inn Saigon for a couple of nights. It was just okay. The customer service was decent, but the majority of the staff were men, who were blase' at times. The room was not that spectacular. Most importantly, we didn't really... More

We stayed here on our first visit to Ho Chi Minh from the 2nd March 2012 till the 6th March. We cannot tell you how good this hotel is. When we arrived at the hotel the receptionwas busy we sat till they checked us in the room that we got was a huge room compared to most hotels we stayed... More

We found this hotel well located and comfortable. What really stands out is the service we were offered when reported that our camera had been stolen by a pickpocket. An employee took my husband to the site of the incident, then to the police station to report it. They all then went back to the scene and retrieved the camera... More