Dear Gudrun J, Thank you for taking time to post your nice comments on Tripadvisor. It is great to know that you particularly enjoyed your trip with Family Inn Saigon. We always ensure that our guests are well taken care of and ensure that they bring back home great experiences staying in our hotel. We look forward to the pleasure... More

Dear Valued Guest, Thank you for your valuable feedback and we are deeply delighted with your excellent rating of our services. Our strength is our people who are passionate with their work and very dedicated to ensure that our guests are very well taken care of to the best of their satisfaction. We would be more than glad to welcome... More

Dear Valued Guest, It was a pleasure having you as our guest and thank you for your very nice comments of our hotel. Our convenient location complemented by our excellent services make your touring holiday a pleasant one. Your satisfaction is what matters most to us and we shall continue to ensure utmost comfort of all our guests. We would... More

Dear Valued Guest, Thank you for sending us your comments. Feedback such as yours helps us in improving our facilities and services. We strive to provide a superior experience for every guest, therefore, your feedback is very important to us. We are glad to know that you had a pleasant stay with us and we hope to be of service... More

Dear Valued Guest, Thank you very much for taking time to post your feedback in Tripadvisor and we are pleased to read that you had a relaxing stay with us. Our people are always happy to serve our guests with the warmth of the Vietnamese hospitality. We look forward to being of service to you in your next visit to... More

Dear Praveen_K_Singh, Thank you very much for sharing your opinion with us. I am pleased to hear that our attentive service made your stay more comfortable. We believe that true hospitality lies in an engaging, warm and genuine service. At the same time, I sincerely apologize for any inconvenience we have caused you. Please rest assured that we will take... More

Dear LOB16, Thank you for your feedback here on TripAdvisor. We would like to take this opportunity to apologize for the inconveniences you experienced during your stay at Family Inn Saigon. We appreciate that you took the time to share your valued feedback, which gives us the opportunity to monitor and continuously improve our services. In regards to our plumbing... More

Dear Valued Guest, I would like to express my appreciation for providing us with your personal feedback. I sincerely apologize for any inconvenience we have caused you. I will forward your feedback to the respective departments to ensure your expectations will be met next time. Again, thank you very much for letting us know how we can serve you better.... More

Dear Caroline N, Thank you very much for your feedback We feel honored and appreciative that you have chosen Family Inn Saigon during your trip in Ho Chi Minh City, Viet Nam. We sincerely look forward to serving you again in the near future. Best regards, More