Whilst visiting a friend in Hanoi we settled on the Intercontinental for a girlie weekend. It was thoroughly relaxing, the room was a decent size with a good bathroom, and particularly appreciated the balcony for drinks in the balmy evening. The sunset bar was so relaxing for a pre dinner drink. Breakfast was very good and had a wide variety... More

I wish I could stay longer.... because this is a hotel I wish to find wherever I travel. I have been welcomed by the very friendly concierge, upgraded to the suite and I feel their attitude is genuine. On the top of that I get the copy of my local newspaper I would never ever imagine to find in Vietnam.... More

I stayed in one of the smaller detached villas which are only feet above the water. It was probably a 100m walk from my door to the inside of the hotel. This could pose a problem is raining or you don't like walking. Sunset was just amazing. Pool was fantastic with excellent service. Nice little coffee shop down the road... More

In this Hotel you will experience the truly Asian service We arrived too early (like 7 am) and even though the Hotel was quite full they managed to give us a room. Also we´ve got upgrade to a superior room with view to the lake thanks to our ambassador membership. 1.- Rooms a renewed and quite 2.- Food at the... More

the room is clean and nice, everything looks new inside and i find there everything needed. breakfast very good the staff are very helpfull and always with smile. the hotel is on the lake and need taxi to go to the old city.

We stayed at Intercontinental Hanoi in May 2013. Wonderful lay out of hotel with some on top of the water, with great view,s of the lake. Room was very nice big comfortable with great balcony . We had a club room, which included free breakfast, wifi , and access to club room. The club room staff were excellent, do every... More

I stayed at the Hanoi Intercon in May, 2013. Pro's: * Great physical environment, wonderful buildings right on top of the water * The gym/sauna/steam room were also very nice * Room was comfortable and clean In the middle: * location is approx. 3km from town, great if you want to get away from it all, not so great if... More

The hotel setting is very picturesque set as it is over and around the water. Checkin was handled very efficiently and the rooms are well appointed, clean and comfortable. Service is exceptional throughout the hotel. Taxis were readily available for an evening jaunt into the Old Quarter. The local currency (dong) can be confusing as the exchange rate is approx... More

I stayed at InterContinental Hanoi Westlake for 3 days during a business trip to Vietnam. I truly enjoyed my stay at this hotel! Booking was pretty easy and also try to organise airport pick up service. Hotel staff replied my request very quickly and also offered the club InterContinental package to me. I am so glad I did take the... More