I stayed in this hotel in February 2012. It was very cold on the street - 15 degrees. The window in my room was broken; I was not able to close it. I said about that to guy on reception. He said sorry this window is broken.He promissed to give me a heater. In the evening he said sorry he... More

I booked on Agoda and thought that if I booked the most expensive room it would be ok. I paid over $40 for this experience. I arrived after 12 (the check out time) to be taken to a room that had a single bed and no room to even place my suitcase, I was told that my room would be... More

Staying at the hotel for 3 nights. The hotel staff were friendly and nicely helpful. We got fast checking and the room ready for us. It's clean with a comfy and good size bed, basically appointed. Internet for free. The room rate was reasonable. Just a bit far from the center of Old Quarter. The staff spoke English well. This... More

From the very beginning the place showed signs of confusion and incompetence. I tried talking about the price, and the receptionist suggested $10 was as low as he could go for a long term resident. Fair enough. So I asked to see the room, and the bellboy showed me and started talking about price with me. I never asked him... More

Me, my husband and my son stayed in the hotel for almost one week and we enjoyed it so much! We got family room which was ver big, comfortable and cheap! The houskeeping service was very professional and, in generally, staff very friendly. The hotel is located on the street where there's a lot of typical, lovely restaurants. I recommend... More

We stayed in APT EZ for 3 nights and we shared amazing time with the hotel staff. They are very hospitable, always ready to help, give tourist informations or book a trip for you. The hotel is situated in the heart of Old Town, near city center, so you can feel very specific vietnamese atmosphere. The hotel is clean, safe,... More

I stayed at APT EZholiday hotel for a week. I feel very comfortable with the service and cleanness. In particular, the hotel is located on eat-drink street, thus you can taste various traditional vietnamese dishses right there. If you don't want to spend much money for just sleep at night, and save money for other activities, APT EZholiday hotel is... More

we arrived in hanoi and the hotel collected us from the airport, good space bus style car, so thought thats a good sighn WRONG. got to the hotel, in a differenr area than where its shown on the map (check out their webpage, its all incorrect, misleading). we looked at three rooms in this so called 3 star hotel, all... More