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All 435 Hanoi hotels »

Hanoi Queen 2 Hotel

15c Hang Can Street | Hoan Kiem, Hanoi 00844, Vietnam
Hotel amenities
Ranked #325 of 435 hotels in Hanoi
3.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    3
    3
    6
    6
Date Rating
T0nyC
Korea but British
1 review
4 of 5 stars Reviewed 7 March 2009

I am very surprised about the earlier reviews. The staff were very very friendly. We (2 pax) arrived at 7 am., normally too early to book into a room. Were offered a free breakfast and then shown a twin room costing only USD 15. The room was on the 5th floor, yes, there is no elevator but the room was... More

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Semisonic010
Seattle, WA
Contributor
12 reviews
22 helpful votes
4 of 5 stars Reviewed 29 December 2008

The hotel is located in a great location, within walking distance to all major attractions in Hanoi. The staff is super friendly and the hotel is mostly clean, but it's nothing special; it was the cheapest hotel that I stayed at on my southeast asia trip, and I would say that it was money well spent. The girl running the... More

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Expat-de-Lux
Luxembourg
Senior Reviewer
7 reviews
5 helpful votes
2 of 5 stars Reviewed 14 November 2008

The location of the Queen II is very good, you are already in the Old Town and only a few minutes walk to the Lake. BUT There is no elevator so good luck if you stay at a higher floor. Our room looked at first sight ok, but if you took a closer look at the linen and pillows, they... More

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cralsies
Suwon, South Korea
Senior Reviewer
7 reviews
4 helpful votes
3 of 5 stars Reviewed 4 November 2008

My boyfriend and I stayed here for 3 nights in Oct/08 and had a perfectly 'average' experience. For the price, the rooms are adequate (size,cleanliness), the location is very convenient, and the staff were reasonably professional. I have no real complaints. FYI, the hotel has 5 floors, but no elevator. If you don't mind not having a window, ask for... More

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stephoid
London, UK
Contributor
15 reviews
2 helpful votes
1 of 5 stars Reviewed 10 August 2008

We booked this hotel from Hanoi Airport. At first the staff seem young and friendly and helped us book a trip to Halong Bay and a night train to Danang for a few days later. On the day of our departure it turns out the "manager" had not booked our train tickets yet, thus our intended train was fully booked... More

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inca431
Los Angeles, California
Reviewer
4 reviews
3 helpful votes
1 of 5 stars Reviewed 6 June 2008

Be aware that there are several Hanoi Queen hotels. I noticed that the photo of the front of this hotel is NOT the correct hotel. The Hanoi Queen 2 (or Queen Plaza) is on Hang Can. It is terrrible! The duvet covers do not appear to be washed on a regular basis, there was a mouse in my room, the... More

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A_Kentuckian_in_Asia
Okinawa, Japan
Senior Reviewer
7 reviews
8 helpful votes
2 of 5 stars Reviewed 22 April 2008

I booked this hotel based on location and price. It was very inexpensive and close to the lake. The room was very large and the standard room had both a queen and a single bed in it. Plus, the television had a DVD player. There was a full bath in a large bathroom. However, the bathroom was oddly linked to... More

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yylam
Hong Kong
1 review
1 of 5 stars Reviewed 31 March 2008

Rubbish! Noise from 6:30am till 6:30am. Super noisy!!!! Young punks operating the hotels, no ideas about anything. It's ok clean but that's all about it. More

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kingfisher76
Malaysia
1 review
1 helpful vote
1 of 5 stars Reviewed 20 March 2008
1
person found this review helpful

WARNING : DO NOT STAY IN THIS HOTEL !! We stayed in this "hotel" during our first trip to Hanoi this March 2008. The staffs running this hotel are young punks who are extremely rude, unprofessional and money-minded. Please be mindful that all these hotels are the same namely Hanoi Queen Plaza Hotel, Hanoi Queen 2 Hotel, Hanoi Queen 1... More

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SingaporeLinda
Singapore
1 review
2 of 5 stars Reviewed 25 January 2008

First of all we were not met at the airport as promised, which caused an hour of debate with the Hotel and Tours desk at the airport. They said the hotel didn't exist and that the phone numbers on our email replies from them were not registered, but eventually found the hotel on websites and a number which worked. We... More

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