Excellent!!! Alex and Khuong were brilliant hosts and complete gentlemen! They were always very helpful and willing to organise our trips for us. The room we stayed was very comfortable, clean and the mini-bar always stocked up with Freezing cold Water, cokes and Beers! The Restaurant was very clean and the breakfast waitress was outstanding. We were very happy to... More

m/s Moon & her staff were all so pleasant & very helpful we stayed at this hotel for 10days in a lovely room on the 6th floor we stayed there 3 yrs ago & noticed that the rooms have been re furnished & are very nice now.This hotel is very handy to shopping, restaurants, bars etc. Thank you m/s Moon... More

After arriving and the hotel not being able to find our booking we were quickly bustled into a windowless room - near the noisy stairwell and elevator. To make matters worse on a cold winters evening in Hanoi we did not have any hot water and that the cold water that we were running was totally flooding the bathroom! After... More

Right in the middle of the old (i.e. interesting )Hanoi city there is this brilliant hotel which should be on the list of every traveller who does not want to spend a fortune on needless luxuries but nevertheless does like his en suite bathroom. That and internet in the room , a buffet breakfast and a lift. Plus an ATM... More

It is located at the center of Hanoi city where you can walk to look around the city. Hotel is is very clean and safty for travellers eventhough its corridor is rather narrow but the hotel elavator has been designed for helping the travellers. In addition, there is a well-trained manager to provide services which are much appreciated. Next time... More

I stayed in Sunshine 2 for one month. Mrs. Moon gave me a special discounted rate as a student and because of my extended stay. She and the rest of the staff are very friendly and helpful. They were great in helping me get acclimated to the area, which was great considering how long I was staying! My room was... More

Normally if I don't like a hotel, I don't review it because it's my personal taste, rather than the hotel. However, Sunshine 2 was the worst hotel I have stayed in in SE Asia and I don't want other people to experience it. I booked it from Hoi An, based on the recommendation of a great agent who knew the... More

I booked via the web based on Tripadvisor reviews. Mrs. Moon was great in answering questions via email. I checked-in, stayed briefly, did one of their booked Ha Long Bay tours, returned, visited the south for a week and returned for New Years. The staff was great. First room given was a bit noisy from the traffic and the second... More

We stayed at the Sunshine Hotel 2 for one night only (we had planned to stay for many more but decided against it after our first night). There are many better value hotels in Hanoi than this one. The staff were surly and unhelpful (we paid more for our pickup the airport than quoted as well as more for the... More