This is a brilliant little budget hotel right in the centre of Old Town Hanoi. It is spotless and very well run, the staff are exceptionally friendly, caring and helpful, and the rooms (especially those in the higher categories) are excellent value, with all the amenities you would expect from a much more expensive hotel: Aircon, PC with free internet,... More

I am a little sceptical of some reviews of this hotel (and others) who claim it is amazing and perfect etc. The hotel was basic, cheap and good location in the old quarter as I am sure many others are. Breakfast was average, beds I found to be hard but not bad for the price range really. Hotel transfer was... More

I chose to stay at La Citadelle as it was a good location and it did not disappoint. The rooms were both clean and comfortable, so you could get a good nights sleep. The staff were friendly and very helpful and willing to go the extra mile to help if needed. They even offered to have my shirts washed and... More

Every time I come back to Hanoi, I try to check what's new on the hotel scene and this time I decided to go for La Citadelle. It's a brand-new addition to the Old Quarter, so it's still spotless and really pleasantly run. My room was large and comfy and had all the amenities required, including air con. They have... More

This was our 3rd stay at this Hotel---and we are coming back again next year in October. .The service is outstanding--,breakfast is very good and the Location most conveniant In the Old Quarter.All staff are extremely helpfull--we are now feeling that we are part of the "Sunshine Hotel -Family"--It was also nice to meet up with Mrs Moon again who... More

Excellent!!! Alex and Khuong were brilliant hosts and complete gentlemen! They were always very helpful and willing to organise our trips for us. The room we stayed was very comfortable, clean and the mini-bar always stocked up with Freezing cold Water, cokes and Beers! The Restaurant was very clean and the breakfast waitress was outstanding. We were very happy to... More

m/s Moon & her staff were all so pleasant & very helpful we stayed at this hotel for 10days in a lovely room on the 6th floor we stayed there 3 yrs ago & noticed that the rooms have been re furnished & are very nice now.This hotel is very handy to shopping, restaurants, bars etc. Thank you m/s Moon... More

After arriving and the hotel not being able to find our booking we were quickly bustled into a windowless room - near the noisy stairwell and elevator. To make matters worse on a cold winters evening in Hanoi we did not have any hot water and that the cold water that we were running was totally flooding the bathroom! After... More

Right in the middle of the old (i.e. interesting )Hanoi city there is this brilliant hotel which should be on the list of every traveller who does not want to spend a fortune on needless luxuries but nevertheless does like his en suite bathroom. That and internet in the room , a buffet breakfast and a lift. Plus an ATM... More