My travel agent, The Sinh Tourist, reserved this hotel for me. I am sure glad they did. I stayed three nights. I had a huge room with two beds, One double, one single. I could scatter my meager belongings without feel cluttered. Free DSL internet for my laptop.,in-room electronic safe and a mini-bar. My room did not have a window... More

We used this hotel as a base in Hanoi between trips to Sapa and Halong Bay. Some of the rooms were pretty small, but they were quite attractive and reasonably comfortable. We found we had everything we needed, there was plenty to look at in the surrounding area. The staff were very friendly and helpful. Breakfast was not startling but... More

Nasty, nasty, nasty. All I feel when I think of this hotel is "ick"! Our room felt like a dorm size w/ the bathroom not much bigger than an airplane bathroom + a tub. I don't think they clean the blanket as the next day, I found an ear plug that belongs to neither of us....ick! The hotel staff did... More

I was travelling with a school group from Sydney,Australia and we all found the staff and service at the hotel wonderful,the staff was so helpful and the daily breaksfast hit. the spot,true some of the rooms were a bit small but what do you except from a budget Hotel. Oh yeah by the way the kids loved the HBO TV... More

We stayed in Hanoi in Feb, we needed a room after our trip to Halong Bay, the hotel which we had been staying had no rooms available which we were aware of, they said that when we come back to pick up our lugage they would find us a hotel. They made a phone call and arranged for us to... More

Very negative experience. I left for lunch in the afternoon, and despite requesting from the maid and the front desk that my room not be disturbed, I was literally cleaned out. When I complained of the robbery to the front desk they became beligerent, defensive, accusatory, even threatening. Two men from the staff entered my room without my permission and... More

We wouldnt recommend to go to this hotel. They are so full of it. We were quoted $24 dollars us 378,00 vnd which was not worth it at all. For the Breakfast is not included internet use is 1 computer which we couldnt use because someone was on it for hours. Come check out time next day was told we... More