Nice hotel for a nice price, The hotel room had everything we needed. In the reception was free of charge internet. Reception staff was very helpful and experienced. Obviously they were well connected with tourist agency which was very convenient as we had some troubles on our journey. Thank you for the help ladies. The hotel was situated very close... More

We spent 6 enjoyable nights at the hotel during our Christmas holiday. I like the friendly and thorough service there where the owner cooked breakfast and made coffee for us in the morning, and our trips to Halong Bay and Sapa were planned and booked for us before we arrived in Vietnam. For the money we paid, the room with... More

The Joy Journey is excellent. A family run business with excellent service and spacious/clean rooms. We arrived late from our flights in the early hours of the morning. The owner had called the airport and stayed up to welcome our arrival. The following morning, she had prepared breakfast, despite us being 3 hours late! The travel agency service was informative,... More

We loved our stay at Joy Journey hotel. The staff over there were very friendly. They helped us in planning our trip at Hanoi. Rooms are clean and very spacious with two large beds, a table n chair and refrigerator. They booked the tickets for our stay at Halong bay and also arranged for a day trip at Hanoi. Walking... More

We spent 6 night in hotel a we were realy satisfied. Servis was excellent and staff is realy profesional staff. They helped us with planning of trips. Hotel has a good location in a old quarter. We recommend !!!

The premises were well kept and clean. The staff were incredibly helpful with bookings and helping us get around. We had a very positive experience and would feel comfortable recommending this hotel to anyone.

My friends and I had a great time a Joy Journey Hotel. Rooms were good, staff were very friendly and went the extra mile to make sure we had everything we needed. We even booked our taxis, tours and even our next hotel and pickup from the airport through them - easy and stress free.

This is a very nice hotel. Clean rooms, friendly and helful people. They also recommeded us a very good hotel in hoi an ( Green Field). Will come back

We absolutely loved our stay at Joy Journey Hotel. The owner, Mrs. Ha Thao, is just wonderful and her staff are a reflection of her welcoming character. Located in the old quarter, on more of a quiet street, that has a little less hustle and bustle than other streets of the old quarter... right in front of a coffee shop... More