Excellent hotel, great location and staff - had booked a car from the airport to the hotel as we arrived very late - also double checked just before we left home but sadly no car arrived so left waiting at the airport after midnight with my 82 yr old mum and 80yr old aunt - not ideal!! But, would definitely... More

I visited the Golden Sun Lakeview March 2012, and found it great. The bed was comfortable, free laptops with internet in the room, delicious breakfast, although no Vietnamese coffee which I like best. The staff was especially wonderful, and made me feel at home. This was my second trip to Vietnam, and I would return to this hotel again and... More

great location on hang hanh street just next to the lake. The staff were incredibly helpful and friendly. Helped organise our halong bay trip and organised a driver for our trip to the snake village. the room was simple and pretty basic, but exactly what we paid for. huge bed that was good and firm. had a bath in our... More

We travelled from Hanoi to Ho Chi Minh and Golden Sun Lakeview was our favourite hotel. It is in a great location and was within walking distance to everything that we wanted to see. The ladies at the front counter were extremely friendly, as were the bellhops. The view from the breakfast area was great and so was the food.... More

The hotel was in a great location, right in the old quarter. On a quiet street dispite being one street away from Hoan Kiem lake. The staff couldn't do enough for us. Some of the best service we had in Vietnam. Beds were too hard, but that appears pretty typical for Vietnam in general.

There is nothing really wrong with this hotel. It's just that they failed to tell me about the building work going on outside my room (403) when I was checking in. They also called me on the morning I was leaving asking if I was staying another night and where I was going next. Hotels in Vietnam are quite nosey... More

Golden Sun Lakeview is in a great location for a family visit to Hanoi; close to the bustling old quarter and the picturesque lake, but still on a quiet lane for a bit of relief from the chaotic Hanoi traffic. The service is good and any little request is met with ease. (We left a pair of earrings in our... More

Golden Sun Lakeview won our hearts the first day when we entered the top-floor breakfast zone to see a panoramic view of the city's iconic Hoan Kiem Lake blanketed in mist with various moldy socialist official structures poking their way through the fog. Accompanied by a slice of fresh mango and aforementioned banana pancake, it was bliss. Also various other... More

Ms Sunny was incredible to deal with and a delight to meet when we made it to Hanoi. She organised train tickets for us to Sapa and back and the young guy who took us to the station was so pleasant and polite. We had a slight problem with the train bookings but Ms Sunny smoothed it all over. She... More