The service provided by the hotel staffs is excellent, ranging from hotel pick-up, check-in, taxi/cyclo booking, directions, advises, recommendations, Halong Bay tour booking, and exceptionally friendly greetings whether you are leaving the hotel or coming back to the hotel. The hotel had a sudden power failure at one of the nights, and the phone line was cut off, however, we... More
- Official Description (provided by the hotel):
- Superbly located in the heart of Hanoi's old quarter, just a stone’s throw from the evocative Hoan Kiem Lake and a few minutes from many major sites, shops, bars. Well in a nutshell our desire is to give you great quality accommodation at a good price and with unrivaled customer service. We are committed to ensuring you leave Hanoi with happy memories of a unique city and a special hotel. ... more less
- Reservation Options:
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