Where to start before get to the Hanoi moment we were emailed by Jenny (guest service) to warn about taxi's scams from the airport and asking if we wanted a transfer (£12 for a 45min journey)! We said yes and the driver was waiting at arrivals for us, from that moment on I have never felt so welcome any were... More

This hotel is just fantastic, excellent, amazing. It is a new small boutique hotel in Hanoi Old Quarter. Rooms are very comfy, they feature free wifi and a laptop. Bathrooms are cute, the rain forrest shower has wooden panel flooring and white stones around it. There are much more amenities than you would expect from this type of property. Breakfast... More

There are a couple of Moment hotels apparently, but I stayed at the one located on 42 Hang Cot Road. One thing that really stood out upon checking in was the earnest, genuine and warm hospitality from the staff. From the personnel behind the reception counter to the lovely staff waiting tables during breakfast, they were all ever helpful and... More

This hotel opened only a few months ago, and everything is very modern. Rooms are beautiful, at least the one we had (702), with comfortable beds and a lovely and clean bathroom. Quite rare in Hanoi at this price. The breakfast is tasty and varied. Excellent service, with English speaking staff, especially Jenny took good care of us. This hotel... More

A recently new hotel to Hanoi, I was recommended this hotel by a Singaporean work colleague who had recently stayed there. A great location within easy walking distance of central Hanoi, with lots of great restaurants nearby. The hotel give you a very detailed map of Hanoi with museums, restaurants, bars etc (pretty much everything you would want to see... More

We used Moment 2 as a base for our 6 day trip in Vietnam. Staff were friendly and extremely helpful and nothing was too much trouble. Having travelled extensively and having lived in the Far East I can safely say that this is by far the best personal service I have ever received, in Asia or otherwise. Of course this... More

We stayed at the Hanoi Moment 2 for two non-consecutive nights in March 2012 and had a great experience. We stayed in both a 'deluxe' room and a 'suite' and were delighted by both. The rooms are new, clean, and stylish. Each night we had a plate of fresh, local fruit placed on the bed as part of the turn... More

The Moment 2 Hotel has recently opened (December 2011). I offers high quality service. The rooms are comfortable and nicely decorated. The beds are of good quality. The standard rooms is a bit small for two persons, but sufficient for single use. I recommend for double use to get a "deluxe room" for a litte more money. I appreciated the... More

First I want to thank Michael for the service he has given, we have never had good service in Asia such as here. The rooms are spacious and well equipped, I can highly recommend this hotel for a super stay in Hanoi.