The only way to describe this hotel is "FANTASTIC". The location was wonderful. The staff were so helpful and considerate, nothing was too much trouble. If there was something needed it was quickly found, my wife's bag strap broke and the hotel manager Jimmie arranged for it to be repaired. The repair was done within a few hours for a... More

Read alot of good reviews on Agoda and we went ahead and booked it for our short stay. The hospitality is very good. Everyone was friendly & helpful, even for the smallest details. The rooms could be cleaner and the bed is comfortable enough. They provide a laptop in every room which is the first I've seen and very much... More

What a fabulous boutique hotel with warm, friendly and attentive staff in the Old Quarter of Hanoi. Our wedding anniversary was celebrated with a gorgeous decorated cake on our arrival and our whole experience only got better after that! Nothing was too much bother, the tour desk organised everything from airport transfers, private day tours to a cyclo tour. Michael,... More

I have travelled the world and stayed in many many hotels. The service at Hanoi Moment Hotel II would have to be the best I've ever experienced. Jimmy, Anh and the rest of the team are so welcoming and will go 110% beyond your expectations. You are treated like a VIP guest at all times. Hotels very well located -... More

We stayed here for three nights and didn't have any problem and hotel staffs are very kind and willing to support us in every aspect. We are very satisfied and will surely stay here next time in Hanoi.

Was in Hanoi recently for 4 days with family members. Excellent boutique hotel to stay in Hanoi. Location is very strategic and walking distance to most areas. Stayed in many small boutique hotels in many countries before but this is the best so far. The staff are attentive and always willing to help. Friendly as well. Service is better then... More

The quality is aligned on the best European hotels. Such a wonderful staff always ready to help and is always taking care of you. As the booked room was not available, we have been upgrade for free to an Executive Suite. The room was well decorated and we felt like at home. We definitely recommend this hotel for a nice... More

We stayed here 2 nights (20-22 april) and will come back the 24 of april. I made a booking for a family suite and was upgraded. Nice room, not a lot of light. Service is great, they are very helpfull with train- and bustickets. Value for your money.

I travel a lot and have been to more hotels than I can count in my life, rather its a small boutique hotel or luxurious 5* hotels, but never did I feel so cared for than in this hotel. The hotel itself is a very nice central city hotel with very good quality/value ratio, very nice breakfirst, large, well decorated... More