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Essence Hanoi Hotel

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22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Ranked #3 of 435 hotels in Hanoi
5.0 of 5 stars 206 Reviews
Essence Hanoi Hotel
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206 reviews from our community

    Trip type
Traveller rating
    188
    16
    1
    1
    0
Date Rating
Melbourne
1 review
5 of 5 stars Reviewed 28 May 2012 NEW via mobile

Im not sure I can write enough praise for this hotel, the service is 6 star... We have come from the park Hyatt in Saigon and believe the service here is on par if not above that of theirs... The rooms have every attention to detail.. Absolutely spotless, a laptop in room.. The essence cafe in hotel is divine.. Try... More

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Perth
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

Location of hotel is fantastic but be aware the streets surrounding are chaotic. If busy is not you then choose somewhere else. Staff are extremely helpful; right from the manager, front office staff to cleaners and wait staff. All have very good English. The manager is very hands on and willing to help with any issue you may have even... More

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See 5 more reviews by Stephen the Traveller for Hanoi
New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

This new hotel is off to a wonderful start. The rooms are fresh and contemporary, the staff is fantastic, the old-quarter location can't be beat (at least after you've adjusted to the hectic pace), and the breakfast included in the room rate is a tasty, more-than-ample buffet.

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Raleigh, NC
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2012

This is a nice hotel in the heart of Hanoi. It is within walking distance of the Old Quarter market area, Hoan Keim Lake, and plenty of restaurants and bars. Here are my observations: Positives: 1. Clean, modern, quiet room. 2. Comfortable bed. 3. Great breakfast. 4. Fast internet connection. This seems to be a rarity in Vietnam. 5. Very... More

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Seattle
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

This hotel is comfortable, clean, conveniently located at the Old Quarter, quiet and with an amazingly attentive, friendly, professional staff. Leave your laptop at home; thre's one in every room. We arranged our Vietnam travels, via e-mail, through Mr. Vuong Manh who manages the hotel travel desk. He had excellent suggestions, made hotel and travel reservations throughout Vietnam, had drivers... More

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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

We loved the Essence Hanoi Hotel. We stayed for 7 nights. This is the place you want to stay. -The rooms are spotless and are of a very high standard. Decor is lovely. Splurge on the suite if you can. -The staff are fantastic – they are friendly, helpful and eager to please. We had a dental emergency and they... More

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See 8 more reviews by paris28 for Hanoi
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

Fabulous hotel, great location, the staff could not do enough for you, very friendly and always interested in how your day went. The room we had was perfect on the sixth floor, had a big window, quiet, lots of light. The breakfasts were amazing, a ton of things to choose from, was impressed with the variety! Dinner was also delicious... More

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Dunedin
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2012

What a fab place to stay, this new hotel in the old quarter is a must for all travellers. The service was top notch. Their food was excellent and the service and friendliness of the staff one in million. Wish I was back there now.

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See 6 more reviews by TinaPotter for Hanoi
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 28 cities Reviews in 28 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 11 May 2012
2
people found this review helpful

I was not as impressed as other reviewers have been with this hotel. You can't say it's bad exactly, but it's not great value. Firstly, the pick up at the airport was late (even though our flight was already a little late). The taxi touts at the airport are like a swarm of locusts and there are lots of scams... More

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Sai Gon
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012

- Professional service - I booked a deluxe room but it wasnt available when i arrived, then they sent me to the suite room with the same price and i can stay there till the rest of my trip, how great! - Extremely friendly and helpful staff - Great location - Good food and drink - Inspirational space for business... More

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Additional Information about Essence Hanoi Hotel

22 Ta Hien Street | Old Quarter, Hoan Kiem District, Hanoi 10000, Vietnam
Price range (per night):* INR2,898 - 6,966

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