As a few of the rooms have a drain or toilet smell problem. We had a problem in room 306, some friends in 408 and heard other customers complain about the same thing. After being moved to another room 206 it was great, well designed rooms and the king size bed so comfortable. Just ask to check the room before... More

We just left Vietnam after an amazing 14 days holiday. We were based at Hibiscus Hotel and enjoyed its staff's exceptionally helpful service and kindness. Hibiscus Hotel became our "Home" in Vietnam. The clean room and good beds were great! All the staff's advice and help made our vacation just perfect. Thank you, we appreciate it and would definitely go... More

To be honest, with an attractive price the hotel sets, I'm satisfied with the hotel service. The staff is friendly, have a good English skill and also very helpful. Location is another good feature: it's very near centre where you can go shopping or enjoying Hanoi nightlife. However, the room is quite small and I'm not really happy with the... More

Perfect location, near everything. Staff are super friendly. Lily, the travel agent from Green Mango next door is very helpful and friendly. Alex the receptionist is mega-helpful and awesome. The store staff from across the hotel are also very friendly. This hotel just makes you feel you're safe and amongst friends. Hotel is basic but clean and roomy. I'll definitely... More

Me and my friends stayed 8days in Hanoi and we had a most amazing trip, a part of that was because of Hibicus Hotel. EXCELLENT service! the staffs were friendly and helpful in giving advice on what to do, where to go, city information and especially tour trip to Halong Bay, Da Nang and Hochiminh city. The hotel its self... More

We stayed 1 night based on very positive reviews on Trip Advisor and I was personally disappointed. It was a clean room but, in my opinion, fairly noisy. We were on the first floor and it was noisy from about 6.30 am - 10.00 pm and when the phone rang in reception it sounded like it was in our room.... More

I stayed in this hotel for total of 5 nights in the month of January 2013. The hotel is clean and well maintained, especially I liked the smell of fresh and clean sheets and towels.There is 24 hrs hot and cold water and the bathrooms have necessary amenities.Free WIFI is available in the rooms. In terms of location its about... More

A clean modern room with a window (not a common standard in Hanoi) in a good location were my key booking criteria. Hibiscus fit in perfectly. They also have good breakfast selection and helpful staff. Don't be surprised if you return from en evening out and the blinds in front of the door are down - just knock, there is... More

For sure more for your money. Comfy beds, very helpful staff in many ways they helped me find a hospital and gave us free breakfast after a small miss communication , mostly quiet , hot showers, good wifi. loved this place. The room was very clean. the water in the fridge was cheap,