Stayed at the Moonshine Palace (also known as Lucky Queen Hotel) for a couple of nights. Staff were really helpful, letting us check in early after arriving very tired on a night train and helping us to book tours in and around the area. A lot of hotels will offer you trips and add on a commission but we got... More

Overall all i give the place a 2/5 due to my experience with the service, i have no complaints about the room, the food and the location, here are my 2 cents : When sending out an email to the hotel, they take a while to respond now due to this...we waited for an hour at the airport upon our... More

This is a pretty good hotel in a great location. We arranged for pickup at the airport at a reasonable price. There was someone waiting for us with a sign and took us right to the hotel. Be aware that the hotel does not say "Moonshine Palace" on the outside, so I was worried that we were being scammed, but... More

A budget priced hotel that offered great service in the heart of the old quarter of Hanoi. Rooms were clean, beds were comfortable and Miss An & Mr Tony spoke good English Our first point of contact in Vietnam and really helpful in organizing local tours, trains, and transport to Hoi An Bay. Very friendly reception

The hotel s a family owned one . Rooms are Ok for that prize . It is no 4 star hotel mind you. They organise tours & make sure you are taken care of at the other hotels.Staff very helpful.

After being on another hôtel not in center ( expensive And not really Clean) we went To this One And its totaly différent. Here Is Clean, cheap And the familly that own the place Is very cool. If you need help for your trip ( hanoi, sapa, halong bay...) they can help wisely. Thx To you Tony ;) jordane And... More

My trip to Hanoi was my first backpacking trip, and staying with Moonshine Palace was excellent. It's in a good location, walking distance to Hoan Kiem lake and all the other attractions. Staff were really friendly, informative, very helpful and provided maps for the very confusing Old Quarter. WiFi worked fine, breakfast was good (we had a menu to choose... More

Thank God it was only a one night stay before we headed to Sapa! We had a triple room and the stench was so bad that it hit you the moment you open the room door! The room, pillows and mattresses had a moldy, stale, unwashed, foul smell. The pillows, mattresses and quilts were so dusty that we were so... More

It was a nice room we stayed there twice. In the beginng of our trip and on the end. The people are very friendly and helpfull. The hotel is in the middle of the old centre and everything is in walking distance. The rooms are okay, quite big and we had a balcony. We would really come back here. Corinne... More