The service is superb from the moment I stepped through the lobby door. The front office staff as well as restaurant staff makes me feel at home. Everyone provides service with genuine smile! I will definitely return and recommend this hotel.

I've staying here several days for business & i really satify. The staff make us feel very warm as I’m staying at my own home. Room is nicely decorated with huge bed, very quiet and good view at night. Well functional bathroom with enough space for us to relax . The restaurant is really beautiful and the food is extremely... More

THis is my second stay in Hanoi, and I have chosen to stay with Hanoi Emotion Hotel, have been once again very happy with the EMotion Hotel, hope other hotel chains can learn from the team at this Hotel. THis hotel is not only well located and accessibile, you feel right at home from point of entry to the hotel... More

I am a supervisor of a travel wholesaler in the US and have been on many site inspections. This hotel is by far the nicest I had stayed at during my month long venture in Vietnam. The staff was friendly, the rooms were very clean and the rates were the best in Hanoi. I would highly recommend this hotel to... More

We are a couple from the uk and we were recommended this place by a friend. we stayed here on our first night in Hanoi before travelling to halong bay. On arrival the staff were lovely and made us feel very welcome ! Our room was spotless and we had all the extras we could need .. Tooth brush comb... More

Hi, first time in Vietnam, visited both Hanoi and Ho Chi Minh, my stay for the first time in Vietnam and in Hanoi was at the Hanoi Emotion Hotel. I was welcome with open arms, very attentive personnel made me feel very welcome and I was very impressed with the facilities and rooms. I would highly recommend the Hotel, has... More

We have stayed in many hotels before but few have made us as welcome a this small gem in Hanoi. The staff are extremely friendly and very helpful. The hotel arranged for us to be picked up at the airport, awesome! Breakfasts were always excellent and prepared us for a day of adventure. The restaurant staff are all cheerful and... More

My Korean friends and I traveled to Hanoi last 2 weeks to visit our relatives here and stayed at Hanoi Emotion Hotel. Hotel staffs are very nice , friendly and co-operative peoples. The staff make us feel very warm as I’m staying at my own home. Room is nicely decorated with huge bed, very quiet and good view at night.... More

My partner and I stayed at Hanoi Emotion Hotel recently. We enjoyed our stay very much. The room was nice and clean. The rates were good value for money. The staff were all very friendly and helpful. Our tour to Halong Bay was organised from the hotel whom also transferred us to and from the airport. The room was quiet.... More