For various reasons we ended up in four different hotels in Hanoi. So feel we have quite a comparison on which to write this review. We stayed at the Hanoi Charming 2 hotel when the Hanoi Elite hotel was booked. We stayed here for two nights. The service was very good, not quite the top notch service of the Hanoi... More

Stayed in a suite and it was a marked improvement on it's sister hotel, the Holiday Diamond. Room was better appointed and overall nicer. Each and every staff member were excellent led by Johnny, Lana and Sophie. Breakfast quite good and in a nice setting. There is a computer in each room as well as wifi. An excellent choice to... More

It was our first night in Vietnam on our Honeymoon and from the airport pickup to the welcome at the door we were brought in quickly and warmly but nothing could prepare us for what lay ahead. Whilst the reception crew chatted to us while the "room was prepared" we had a few laughs, welcome drinks and sign in little... More

The hotel is well placed in the Old Quarter, the rooms are lovely, the breakfast is delicious but what this hotel really has going for it is the staff. Initially we got to know Lana and Rose who were helpful and funny - a joy to meet. We stayed twice in just over a week and that gave us a... More

I stayed at Hotel Charming 2 for two nights 23/24 April 2012 with my sister after three weeks on a tour in Cambodia and Vietnam and found it excellent value for money and lived up to it's reputation. The staff are lovely evey one of them that we encountered. Thanks to Rose for allowing me to use her email. Lana,... More

We enjoyed our stay. Friendly staff, very helpful including good tips where to have dinner. When we came back from Halong bay they offered us a room for a few hours - for free - just to take a shower before we flew to our next destination. That's excellent service! The room is nice and clean. Great location in the... More

This not too large hotel is located on the edge of the Old Quarter of Hanoi. Its location is close enough, if you don't mind a little walk, yet far enough from the center of the tourist action that one is not confronted by the various street vendors that one is certain to meet up with in the touristy area... More

Settled on this hotel after much research on tripadvisor. Am really glad for the true and honest feedback of fellow travellers of this hotel. Although this isnt a 5 star hotel, but their service was really 5 stars, if not 6! Hotel staff (Kate) replied promptly to all my reservations email and she was very sincere over the email. When... More

This was a wonderful experience for our first hotel in Vietnam. We used it as a benchmark throughout our 2 week plus holiday in April. Lots of other hotels came close but this still was a star in our eyes. We were two couples in their 50s with a sense of adventure but more than happy to tap into the... More