I stayed at the Allura hotel for 3 nights at the start of my month long tour of Vietnam & Cambodia. Location of the hotel was perfect, in the old quarter area not far from the Hoan Kiem Lake. My room was very comfortable & I slept well. There was no lift but that was OK for me as my... More

We were greated by very friendly and welcoming staff upon arival and we checked in to our balcony room. We were escorted upstairs to our room (no lift just stairs) room looked nice but had small bathroom (not a full size bath), the bed was rock hard and we were told our room had sound proof windows!!!!! Not a chance... More

I stayed at Allura hotel for a week before caught a flight to HCMC. The hotel was in a very central position of the Old Quarter. The manager - Mr Tuong - was very fun and helpful. He helped me with attraction in Hanoi and gave me some helpful advices for travelling in Hanoi. Since the hotel located in the... More

Recently I stayed at the Allura Hotel in Hanoi, immediately after arriving I met the Hotel Manager Tuong or Mr Wall. Tuong is kind and friendly and extremely helpful. He helped me plan an itinerary for the rest of my time in Vietnam and with his guidance I really got the most out of my Vietnamese experience. He got me... More

I stayed this hotel for 3 nights after having bad experience of staying in a hotel at HCM. I was not expecting much of anything from so called "the reasonably cheap" accommodation. However, this Allura hotel was different, made my Hanoi stay better and nicer that I want to come back and stay here again. The staffs were very helpful... More

I recently stayed at the allura on three occasions over a month. We landed here by pot luck and an out dated review in lonely planet. When we arived th All the staff made every effort to understand our needs and provide any assitance required. The manager "Mr Wall" became our best friend in Hanoi with advice on anything. He... More

While the location is good and the room have plenty of space the pros stop quite there. The friendly staff turned out to want something in exchange for their manners. e.x. A certain man from the reception offered to help with the booking of the water puppets as is was exeptionally difficult to find tickets - but he had a... More

My wife and I found the Hanoi Allura Hotel via Booking.com travel website. On arrival the friendly staff were more than happy to help us out with tourist information for the city and for Halong Bay and Sapa. We spent 4 nights at the Allura Hotel before heading off on tours to Halong Bay sleep on boat and Sapa trexkking... More

A charming hotel in a great location - step out the door onto busy Hang Bac, right in the heart of the Old Town, a short walk to Hoan Kiem Lake, and a stones throw from any number of cafes, bars, restaurants and travel agencies. My friend and I had a huge twin room on the top floor (note -... More