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Hanoi A1 Hotel

3.0 of 5
1 Cau Go, Hoan Kiem, Hanoi 84, Vietnam
Hotel amenities
Hanoi A1 Hotel
Ranked #272 of 469 hotels in Hanoi
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114 reviews from our community

    Trip type
Traveller rating
    56
    50
    6
    2
    0
Date Rating
Kuala Lumpur
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

It was my first trip to Hanoi and the hotel was recommended by family and friends. The location was excellent. We walked everywhere from our hotel. The room was very comfortable and all amenities was well taken care of. The breakfast served was sufficient to fuel us up before we head of in the morning. Tony and team was also... More

Was this review helpful? Yes
Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 March 2013 via mobile

Stayed there a few nights, I highly do not recommenf it for 1 reason: we were cheated during check-out. We were asked to pay more than twice the price indicated on the menu for the drinks and an over expensive price for the airport shuttle that the hotel arranged for us (which was not the kind of car they promised).... More

Was this review helpful? Yes 1
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
15 March 2013

Dear CoMaxime We trying to find your information in the system record, on the day you check in and the day you check out, I asked all employees but no one knows, you might have mistaken us for other hotels. But even then, we will need to clarify with you the problems your complain, Our free drinks are publicly posted,... More

penang
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 21 February 2013

We love this place very much as it has a strategic location and very friendly staff. This hotel was located near Hoan Kiem Lake which was our favourite place for evening walks. Not only that, it was also less than a 5-minute walk to the Water Puppet Theatre. This was convenient for us to catch the show at night without... More

Was this review helpful? Yes 3
See 5 more reviews by poch for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
28 February 2013

Dear Poch Thank you for your sincere sharing, we're very happy to receive them. The waitress at our hotel name is Ms.Hanh and Ms.Nga. You can meet them in our facebook page with name: Hanoi A1 Hotel And we would like to inform you that we have hanging the little warning inside and outside the elevator, to note about low... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 13 August 2012 via mobile

We stayed here twice we loved it! Good location! Our first stay was better as the room was higher up and had a window! All the rooms are the same however the second room had no window! This did not bother us as it was really dark for sleeping! Some rooms are by the stairs so passing traffic can be... More

Was this review helpful? Yes 1
See 4 more reviews by Greenseahorse1 for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
18 August 2012

Dear Barbara carboni Thank so much for your review The Hanoi A1 Hotel! We are indeed fortunate to serve you, We hope that you had a happy holiday in Vietnam. The boy, the bell man at night (Mr.Thanh) want to send greetings to you, he keeps referring to you in the story of his guests that he was most impressed.... More

Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 August 2012

This was our 3rd stay at the Hanoi A1 hotel. We've stayed in 2 other hotels in Hanoi, but since we discovered the Hanoi A1 hotel we always come back, for the following reasons: - The staff are very helpful and friendly. (e.g. when my suitcase was broken they went with me to find a repairman, and helped negotiate the... More

Was this review helpful? Yes 1
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
18 August 2012

Hi Annie, and Mr Phua So happy to read your review about our hotel. That is all what we expected. Thank you very much. Did not saying much, because simply, we treat you and Mr Phua as family members Hanoi A1 Hotel. We look forward to the day you return. Thanks for all the days past has supported us. Best... More

Plymouth UK
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 25 July 2012

We booked this hotel solely on the positive reviews. Our first impression was positive,we had flown from Na Trang. We booked a deluxe room with balcony, staff very welcoming. Then we got to the room which was very small and the bed was practically against the window. My husband had to slide sidewards to get in bed. The bed was... More

Was this review helpful? Yes
See 3 more reviews by cabbing for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
31 July 2012

Dear Sheila Key After read carefully your review we are so sorry and feel deeply ashamed to have created the wrong impression for your vacation. you were in room 601 is the room where we believe the best deluxe room in our hotel, but unfortunately it does not make you happy, this is a difficult problem that we cannot change... More

Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 26 June 2012

I really don't know why this hotel is placed way down the list on Tripadvisor! Perhaps I had been swayed by some of the reviews from one of the hotel booking engines! Nevertheless, my experiences were very positive. I was welcomed at 9am after an overnight flight from London! They honoured my requests (high floor with balcony). The room was... More

Was this review helpful? Yes
Management response:
2 July 2012

Dear Greekbrit How are you. Thank so much for your review, we have tried, but the nice words you have for us is indeed much more than what we were doing. We are delighted you enjoyed your experience at our hotel and hope we will have an opportunity to welcome your back when you next visit Hanoi. Good luck to... More

Brisbane, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 May 2012

This hotel was right in the middle of everything, just around the corner from the Water Puppet Theatre. The boys at reception were great and very helpful and could speak good English which made things easier for us. There were a lot of good restaurants in walking distance.The breakfast was basic but adequate. Try and get a room at back... More

Was this review helpful? Yes
See 8 more reviews by Buddy298 for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
4 May 2012

Dear Mr and Mrs. DALE HALL Thank you for taking us with praise, we are really happy. The boys at the reception were commonly referred to you, and they do not end the discussion of your house, it was beautiful. And is a place worth living. Unfortunately when you say that it will sell, Please always remember the boys in... More

Manila, Philippines
Contributor
20 reviews 20 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 April 2012

I highly recommend this hotel. Sir Tony and the whole staff of Hanoi A1 Hotel took good care of my mom and me during our four day stay in Hanoi. They made sure that we were comfortable, happy and safe. Their breakfast was delicious. I loved the rice noodle soup with beef the most. The fresh fruits are to die... More

Was this review helpful? Yes 1
See 5 more reviews by Ayesha C for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
12 April 2012

Dear Ayesha Castro and Moon. Thank you very much, we have tried, but the nice words you have for us is indeed much more than what we were doing. We always smile on you, and we also realize that you smile more when we meet, everyone are recognize that you have a nice smile and gentle. Apparently, someone in Hanoi... More

Malang, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 March 2012

we stayed there for 3 nights, we really enjoyed our stay, the room and bathroom were clean and comfortable, but the room need a small table to put the luggage. Recommend the room with balcony, city view or lake view, it's amazing. Breakfast is made to order. Airport transfer is ok. The hotel is within walking distance to every thing... More

Was this review helpful? Yes
See 2 more reviews by sugijanto for Hanoi
MAIVANTHU, Manager at Hanoi A1 Hotel, responded to this review
27 March 2012

Dear Sugijanto How are you. Thank so much for your review The Hanoi A1 Hotel! We are delighted you enjoyed your experience at our hotel and hope we will have an opportunity to welcome your back when you next visit Hanoi. Good luck to you and hope to have an other opportunities seeing you. Kindest of regards Tony Nguyen More

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Additional Information about Hanoi A1 Hotel

Address: 1 Cau Go, Hoan Kiem, Hanoi 84, Vietnam
Region: Vietnam > Hanoi
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service
Hotel Style:
Ranked #272 of 469 hotels in Hanoi
Price range (per night): INR1,876 - 3,974
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hanoi A1, a brand new hotel, is located right in the center of Hanoi Old Quarter, just 2 minutes walking to the legendary Hoan Kiem Lake. The hotel’s location is very convenient for you as shopping and banking facilities, as well as eating and entertaining options are all very close by. With modern equipment, luxurious facilities and friendly, well trained staff, we commit that Hanoi A1 hotel is the best choice for the guests who want to stay in Hanoi for both leisure and business. ... more   less 
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